Kelsey Rasmussen
Certified Nonprofit Professional
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Experience
Meeting & Event Coordinator at Pennsylvania Podiatric Medical Association & The Goldfarb Foundation (2024-06 – Present)
- Coordinated executive and educational events, including board meetings, conferences, banquets, and continuing education programs for a statewide professional association and foundation.
- Provided administrative support to executive leadership by managing board operations, preparing meeting materials, drafting minutes, and improving organizational processes.
- Managed membership operations for 750+ members, including onboarding, dues invoicing, payment processing, financial recordkeeping, and member engagement.
- Supported marketing, sponsorship, and external partnerships by developing promotional materials, coordinating vendors and venues, and assisting with organizational initiatives.
Customer Support Specialist at Children & Families of Iowa (2021-10 – 2024-05)
- Managed client relationships and provided administrative support to the Behavioral Health team, delivering responsive, high-quality service.
- Maintained confidential records, coordinated service plans, and processed billing and insurance documentation for 200+ clients.
- Collaborated with 15+ cross-functional team members to coordinate services and ensure compliance with state regulations.
- Prepared and analyzed reports to support funding opportunities, grants, and organizational compliance initiatives.
AmeriCorps Match Support Specialist at Big Brothers Big Sisters of the Mississippi Valley (2020-06 – 2021-10)
- Managed relationships with 50 mentor-mentee matches and their families, providing ongoing support to promote successful, long-term participation.
- Served as the primary point of contact for participants, resolving concerns, gathering feedback, and collaborating with cross-functional teams to improve programs and participant experience.
- Assisted with program planning and daily agency operations, identifying opportunities to enhance services, engagement, and organizational effectiveness.
Server/Shift Manager at Royal Winery (2025-09 – Present)
Server at Outback Steakhouse (2022-01 – 2024-05)
Server at Singlespeed Brewing Co. (2019-07 – 2020-05)
Server/Hostess at Longhorn Steakhouse (2019-03 – 2020-03)
Drawing & Painting Counselor/Girl's Counselor at Camp Taconic (2018-06 – 2018-08)
Customer Service Clerk at HyVee (2015-09 – 2019-03)
Education
Bachelor of Liberal Arts and Science in Leisure, Youth and Human Services – University of Northern Iowa (2015-08 – 2020-05)
