Ken Dixon
Overnight Stocker | Inventory Specialist
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About
I have extensive experience in the catering and retail industries, where I have honed my skills in customer service, inventory management, and product receiving. I am adept at handling administrative tasks, providing excellent customer service, and ensuring product quality and freshness. Additionally, I possess strong physical capabilities, including the ability to lift 50 pounds or more and stand or walk for 6-8 hours during shift.
Experience
Savory Events, Santa Cruz, CA
Server, January 16’- September 18’
Premium product handling: Serving, event bartending, attention to detail and presentation
Teardown & Setup of dining area for weddings, parties, and group gatherings
Food Prep and plating
Serving, ushering, event bartending, and bussing
Affordable Chef Services, Santa Cruz, CA
Server, January 16’- September 18’
Teardown & Setup of dining area for weddings, parties, and group gatherings
Food Prep and plating
Serving, ushering, event bartending, and bussing
Best Buy, Soquel, CA
Geek Squad Advanced Repair Agent, April 08’- October 15’
Performed advanced operating system repairs due to malware infections.
Facilitated and processed client and manufacture electronic warranty repair claims.
Performed internet connection troubleshoots and repairs on computers and mobile devices.
Coached Geek Squad Agents and Best Buy leadership on excellent client experiences best practices.
Performed complete computer teardowns so that hardware component troubleshooting could occur.
UCSC - Educational Opportunity Program, Santa Cruz, CA
Program Assistant and Peer Advisor, Sept. 07’- June 08’
Assisted college advisors in creating and publishing campus-wide academic support events
Professional Associations
Institute of Electrical Engineers, National Society of Black Engineers, Future Farmers of America, Society for the Advancement of Chicanos and Native Americans in Science
Community Activities
Boys & Girls Club – Santa Cruz, Oakes Orientation Leader, Multicultural Engineering Program, California Alliance for Minority Participation in STEM, Co-Coordinator Destination Higher Education (DHE), Black Science Network
Achievements
Two Time “Best Buy Operations M.V.P.”, “Outstanding Client Experience”, “5 Years of Service Award”
Skills
Product Receiving & Inspection – Ensuring quality and freshness, sorting inventory, and maintaining production standards.
Inventory Management – Stocking and organizing shelves, bins, and back stock efficiently.
Attention to Detail – Checking invoices, managing inventory discrepancies, and reporting miss-picks.
Teamwork & Communication – Collaborating with team members and responding to inquiries professionally.
Customer Service – Providing courteous assistance and responding promptly to requests.
Physical Stamina & Efficiency – Lifting up to 50 pounds, standing/walking for long periods, and handling repetitive tasks.
Interests
Reading food blogs, hiking, and cooking
Education
BS - Business Management & IT 2014
Product Receiving & Inspection – Ensuring quality and freshness, sorting inventory, and maintaining production standards.
Inventory Management – Stocking and organizing shelves, bins, and back stock efficiently.
Attention to Detail – Checking invoices, managing inventory discrepancies, and reporting miss-picks.
Teamwork & Communication – Collaborating with team members and responding to inquiries professionally.
Customer Service – Providing courteous assistance and responding promptly to requests.
Physical Stamina & Efficiency – Lifting up to 50 pounds, standing/walking for long periods, and handling repetitive tasks.
