Ken Janus

Fluent in American Sign Language (ASL). Reliable and versatile Operations Manager with over 20 years of experience in business ownership, facility maintenance, and specialized care coordination. Proven track record of managing large teams (75+ personnel), overseeing complex logistics, and ensuring regulatory compliance. Expert in client relations, contract negotiation, and project management. Skilled in public speaking, with a strong history of community leadership.

Co-Owner / Operations Manager - Janus Cleaning Services - Salt Lake City, UT

(2004 - present)

Operated a commercial cleaning and facility maintenance company, managing an average volume of 30–40 contracts monthly.

• Business Operations: Managed full-cycle business operations, including competitive bidding, contract negotiations with facility managers, and invoicing using QuickBooks.
• Project Management: Served as the final quality control point for construction cleaning projects, coordinating with builders to perform detailed "final cleans" prior to owner occupancy.
• Client Relations: Maintained long-term relationships with commercial clients through consistent reliability and high-quality service standards.

Professional Respite Care Provider - COSH - Salt Lake City, UT

(2017 - 2020)

Provided comprehensive care and logistical support for individuals with disabilities through a state-licensed agency.

• Logistics & Care: Managed daily schedules, including transportation to medical appointments, social outings, and community events.
• Medical Support: Assisted with medication administration and monitored general health, ensuring client safety and comfort.
• Crisis Management: Utilized patience and emotional intelligence to de-escalate stressful situations and maintain a stable environment for clients.

Care Coordinator / Case Manager - Volunteer Service - Salt Lake City, Utah

(2007 - 2017)

Served as the primary liaison between disabled individuals, medical providers, and state representatives for 10 years.

• Case Management: Coordinated communication between doctors, respite care agencies, and families to ensure seamless care delivery.

Operations Supervisor - Volunteer Ministry - Salt Lake City, Utah

(2013 - 2015)

Oversaw field operations and training for a large-scale volunteer organization.

• Team Leadership: Directed a team of 75 volunteers, assigning territories, mapping routes, and monitoring performance quality.
• Training & Mentorship: Provided constructive feedback and ongoing training to improve team efficiency and organization.
• Event Management: Led a team of 20 staff to organize catering and food service for events with 250+ attendees, ensuring strict adherence to food safety protocols.
• Public Speaking: Delivered presentations and training sessions to audiences ranging from 30 to several thousand attendees.

Operations Supervisor - Volunteer Ministry - Salt Lake City, Utah

(2019 - 2021)

Oversaw field operations and training for a large-scale volunteer organization.

ASL Instructor - Community Class - Salt Lake City, Utah

(2015 - 2015)

• Designed a 6-month American Sign Language (ASL) curriculum and taught a class of 30 students, facilitating skill acquisition through structured lesson planning.

High School Diploma - Thompson Education