Kendra Fletcher
CEO/Business Owner
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About
I am a highly detailed oriented person with knowledge and hands on experience in the classroom. Dedicated and focused; able to prioritize and complete multiple tasks in a fast paced environment and follow through to achieve project goals. An independent and self-motivated professional with excellent research and writing skills; able to grow positive relations with clients and colleagues at all organizational levels.
Friendly and professional when dealing with the public; maintain composure during fast paced, sometimes hectic situations.
Experience
CEO/Business Owner - Girl Code Fashion and Accessories - Huntsville, AL
(2019-05)
- Sales and aiming to achieve profit margins
- New inventory scheduled pricing for each item
- Spread sheets to monitor sales for each business day
- Managing City Taxes as well as State Taxes
- Ordering and Receiving new inventory shipments
- Setting up floor displays
- Going hand and hand with personal vendors list
- Month to month quotas
- Marketing and social media content
- Online Website
- Working with in store brand ambassadors
- Videography and photo edits
- Providing great customer service to all customers
- Managing
- Cash handling and debit and credit transactions
- Answering calls
- Store time operations
- Customer returns
- Helping customers with fitting room options
Certified Romance Consultant / Key Holder - Pleasure's Romance Boutique - Huntsville, AL
(2015-04 - 2026-08)
- Opening the store in the mornings
- Responsible for submitting bank deposits / receipts
- Helping customers with internal physical needs regarding the human body
- Seminar Training
- Help train new hires
- Cash handling and debit and credit transactions
- Stocking the floor
- Receiving new shipment orders
- Running drive thru
- Price changes
- Transferring items to another location
- Displays
Front Desk Receptionist - Day Spa - Huntsville, AL
(2012-06 - 2015-07)
- Answer all calls
- Set appointments
- Greet the customers
- Answer any questions and assist customer in a professional timely manner.
- Maintain scheduling of employees in computer system.
- Typing documents as needed through management.
- Maintaining all financial transactions.
- Cash handling and debit and credit transactions.
Promoted to MJM Supervisor - Kohl's - Huntsville, AL
(2011-08 - 2012-04)
- Monitor employees in my department.
- Make sure that the area is picked up and maintaining a clean pleasant shopping experience.
- Taking care of the trucks with new merchandise.
- Handling all displays and walls when new merchandise comes in.
- Helping customers with any questions and solving problems with unsatisfied customers.
- Taking care of displays changing prices and discounts.
- Taking care of customers on a daily basis with a positive attitude.
- Administrative assignments and delegations for employees working under my supervision.
- Cash handling and credit and debit transactions.
Sales Associate - Kohl's - Madison, AL
(2009-05 - 2011-08)
- POS - ringing the customers purchase.
- Helping customers with any questions that they may have.
- Keeping the department in an organized fashion to have a pleasant shopping experience.
- Folding and putting up clothing to keep a clean environment.
- Answer any phone calls from customers with any type of questions that they may have and respond in a timely manner.
- Cash handling and debit and credit transactions
Telemarketing - ASK - Montgomery, AL
(2008-05 - 2009-05)
- Surveys
- Credit goals
- Positive attitude with customer service
Sales Associate - Body Shop - Montgomery, AL
(2007-09 - 2008-05)
- Cashier
- Fitting Attendant
- Helping customers with any questions and opinions needed of me
- Keeping the store in an organized and clean environment
- Cash handling and debit and credit transactions
Education
Associate's degree - Visual Communications / Graphic Designing - ITT Technical Institute-Madison (2010-08 - 2012-09)
Computer Networking - Calhoun Community College (2009-08 - 2010-05)
Communications - Alabama State University (2007-08 - 2009-05)
High school diploma - Sr Butler High School (2003-08 - 2007-05)
