
Nancy Bradshaw
Team Lead/Co-Owner
Hire this person
Send a job offer directly to this candidate
About
Dependable, work hungry prospect with excellent attention to detail, with thanks given to my time in the U.S. Army, and proactive mindset. Seeks opportunities to improve processes, efficiency and workflows for team benefit, whilst following policy and procedure.
Conscientious, hardworking and excels at multitasking in fast-paced environments. Great customer service skills and experienced in dealing with the not-so-easy or unhappy customers as well. Excellent multi-tasking capabilities with proficiency in the outcome of the tasks at hand.
Experience
Entertainment Team Lead at Wal-Mart Supercenter (2011-08 – 2024-12)
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Effectively managed a high-shrink department, removing it from the top ten list for annual monetary loss through strategic oversight and loss prevention.
- Led a team of six individuals in achieving quarterly sales targets and daily goals.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Provided leadership, support, and guidance to team members, gave recognition where it was needed, and provided constructive criticism and corrective action when necessary.
- Ensured that tasks were completed on time and to a high standard by teaching and training, motivation, and providing the knowledge, resources, and tools for the associates to be successful.
- Created plans to propose solutions to problems related to customer satisfaction, efficiency, costs, and profits.
- Encouraged associates to be cross-trained and strive for promotable positions.
- Maintained daily inventory to facilitate successful and full in-stock levels, identify issues, and execute solutions.
- Evaluated the needs of departments, and delegated tasks to the appropriate personnel to optimize overall production and customer satisfaction.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Maintained updated knowledge through continuing education and advanced training.
- Operated equipment and machinery according to safety guidelines.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Conducted daily inventory checks on high-dollar merchandise to ensure proper sales policies were followed and to identify discrepancies, i.e. Shortage of merchandise or damaged upon receipt.
Remodel Supervisor at Link Staffing (2010-01 – 2011-08)
- Delivered comprehensive training to associates, ensuring adherence to processes for enhanced efficiency.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Provided versatile support as a team leader across multiple areas to maintain workflow continuity and success.
- Adapted to diverse working conditions, ensuring effective supervision of remodeling projects in both indoor and outdoor environments.
Supply Specialist at U.S Army 1st Special Forces Group (A) (2005-08 – 2007-03)
- Reviewed and updated inventory reorder points accordingly.
- Monitored delivery schedules to ensure timely receipt of goods.
- Maintained accurate records of orders, deliveries and stock levels on a daily basis.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Created purchase orders based on approved requisitions from internal departments.
- Assessed each unit's unique equipment needs.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Monitored operations to ensure compliance with and regulations and policies.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Performed regular stock checks to detect any discrepancies or irregularities in inventory levels.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Certified Supply Specialist in Logistics And Supply Chain Management – U.S. Army Logistics And Supply (2006-08)
High School Diploma – Coldspring-Oakhurst Consolidated High School (2005-05)