Kenny Paige

Results-driven retail and operations leader with 15+ years of progressive management experience leading high-volume retail operations, workforce development, customer experience, and performance execution. Proven ability to drive operational excellence, improve team performance, reduce shrink, and build high-performing cultures through strong leadership and accountability. Recognized for developing talent, improving business metrics, and partnering cross-functionally to achieve organizational goals in fast-paced environments.

Multi-talented operations assistant successful at managing clerical needs, planning events, overseeing purchasing and producing detailed reports. Brings several years of related experience and skill to handle diverse tasks with superior work ethic and great multitasking abilities.

Operations Assistant Store Manager - Lowe's - Germantown, TN

(2021-04)

Lead daily store operations for a high-volume retail environment, ensuring execution of operational standards, customer satisfaction, and profitability goals.

• Drive workforce planning, staffing, scheduling, and performance management initiatives to improve productivity and operational efficiency.
• Coach and develop associates and supervisors through consistent feedback, accountability, and leadership development strategies.
• Partner with store leadership to execute business priorities, improve operational processes, and support overall store performance metrics.
• Manage employee relations matters, including coaching conversations, conflict resolution, and corrective action processes while maintaining compliance with company standards.
• Support shrink reduction and safety initiatives through operational controls, inventory accuracy, and compliance execution.
• Improve associate engagement and retention through recognition, training, and development programs.
• Collaborate cross-functionally with department leaders to ensure strong execution during peak business demands and company initiatives.

Merchandise Assistant Store Manager - Walmart - Olive Branch, MS

(2008-11 - 2021-01)

Managed merchandising operations, staffing execution, inventory processes, and customer service initiatives within a fast-paced retail environment.

• Led large associate teams while maintaining operational standards, productivity goals, and customer experience expectations.
• Executed hiring, onboarding, training, and associate development initiatives to strengthen team performance and succession readiness.
• Monitored operational KPIs and implemented action plans to improve sales performance, inventory accuracy, and workflow execution.
• Supported loss prevention initiatives and maintained compliance with company operational and safety standards.
• Built strong working relationships across departments to improve communication, operational execution, and team alignment.
• Recognized for strong leadership presence, ownership mentality, and ability to deliver results in high-pressure environments.

Bachelor of Business Administration - Business Administration - University of Mississippi (2004-05 - 2007-01)

Associate of Arts - Business - Hinds Community College (2000-08 - 2003-01)