Kenny Wong

Senior Software Engineer with 10+ years of experience designing, developing, and scaling full stack applications, AI-powered solutions, cloud-native platforms, and enterprise software products. Proven expertise in building high-performance web applications, integrating machine learning and AI technologies into production systems, and delivering reliable customer-facing products across SaaS environments. Strong background in software architecture, distributed systems, backend development, frontend engineering, cloud infrastructure, data pipelines, and AI integration.

Experienced collaborating with cross-functional teams to deliver scalable solutions serving thousands of business users while maintaining high standards for performance, security, and maintainability.

Senior Software Engineer at Yesware (2019-10 – Present)

• Architected and delivered enterprise-scale full stack SaaS features using React, Node.js, and AWS, supporting over 20,000 active business users.
• Led development of multiple AI-powered productivity features, integrating LLM APIs and intelligent recommendation workflows that improved customer engagement insights.
• Designed scalable microservices architectures handling millions of customer interactions annually while maintaining strict reliability and performance requirements.
• Implemented advanced AI integration pipelines for content generation, email analysis, and sales intelligence workflows across customer-facing applications.
• Optimized backend services and database queries, reducing average API response times by over 300 milliseconds across critical application endpoints.
• Developed modern React-based user interfaces that streamlined customer workflows and reduced support requests through improved usability and automation.
• Collaborated closely with product managers, designers, and data teams to transform business requirements into scalable software solutions.
• Built secure REST APIs and data services supporting integrations with major CRM and sales platforms across thousands of customer accounts.
• Enhanced cloud infrastructure using AWS, Docker, and automated deployment pipelines, supporting frequent production releases with minimal operational overhead.
• Mentored software engineers through code reviews, architecture discussions, and technical guidance while promoting engineering best practices.
• Introduced monitoring and observability improvements that accelerated incident diagnosis and strengthened overall platform reliability.
• Contributed to strategic technical planning, influencing architecture decisions for several high-impact product initiatives involving AI-enhanced workflows.

Software Engineer at Yesware (2017-01 – 2019-09)

• Developed customer-facing web applications using JavaScript, React, and backend services that supported growing SaaS product requirements.
• Created scalable APIs and backend functionality that processed thousands of business communications daily across multiple customer environments.
• Integrated third-party services and CRM platforms, enabling seamless synchronization of customer data and sales activities.
• Improved application performance through database optimization, caching strategies, and frontend rendering enhancements.
• Collaborated with cross-functional stakeholders to deliver new product capabilities while maintaining strong software quality standards.
• Implemented automated testing workflows that increased deployment confidence and reduced production defects.
• Supported migration initiatives that modernized legacy components into scalable cloud-based architectures.

Junior Software Engineer at Yesware (2016-09 – 2016-12)

• Built frontend and backend enhancements supporting key product functionality for sales productivity applications.
• Maintained existing application components while resolving production issues and improving platform stability.
• Participated in agile development cycles, contributing code, testing efforts, and technical documentation across multiple projects.
• Collaborated with senior engineers to implement scalable solutions following established engineering standards.
• Assisted with API development and database maintenance supporting core customer-facing business workflows.

Software Development Intern at HomeWorks Energy, Inc. (2015-06 – 2015-09)

• Developed internal software tools that streamlined operational workflows and improved access to business information.
• Implemented web application features using modern development practices while collaborating with engineering team members.
• Created reporting functionality that enabled business users to analyze operational data more efficiently.
• Supported software testing activities and participated in production issue resolution efforts.
• Contributed technical documentation that improved knowledge sharing and project maintainability.

Master of Science (M.S.) in Computer Science – Northeastern University (2014 – 2016)

Bachelor of Science in Computer Science, Computer and Information Science, Mathematics – Northeastern University (2008 – 2013)