Keno 85

Event Delivery and Setup of mechanical, inflatable, casino, and tables and chairs Forklift certified 15 foot box truck and driving with tow hitch delivery

Event Delivery and Setup; Shift Lead at Jumping Jacks Event Rental

• Event Delivery and Setup of mechanical, inflatable, casino, and tables and chairs
• Forklift certified
• 15 foot box truck and driving with tow hitch delivery
• Shift Lead leading staff and assisting durring medical emergencies
• Main contact for communication with client on shifts
• Supervising children and being aware of child safety
• On the job problem solving skills to properly stay on schedule
• Warehouse shifts with cleaning and other daily operations

Manager Assistant at Enterprise Rent-A-Car (2023-09 – Present)

• Lead company to its mutiple 90% Customer service Score when arriving the stores numbers were 67%
• Business to Business Relationship Building and upholding
• Maintain of Microsoft communications:(Teams video meetings, Microsoft Calendar, and email communications)
• Sale of multiple products, with need for detailed knowledge for customers
• Worked Campus Ambassador position with Talent Acquisition Managers
• Lead workplace employee engagement through leading 1 on 1 interviews and leading emergency team meetings.
• Was made responsible for leading staff communication or expressing expectations to new staff

Marketing Manager at Chartwells (2019-05 – 2021-02)

• MIT Graduate 2019 With a focus in Marketing under Marketing Manager Nicole Young
• Received special certification to lead and created reports from Focus Groups organized and operated by myself, with a goal to find ways to improve customer service.
• Worked hands on with management to pitch a proposal for a grant funding for a new dining hall, highlighting the benefit of alumni hires.
• Social media lead for Twitter, Facebook, Instagram, and beginning Snapchat for our campus also proficient in the use of Sprout a social media website to find optimal posting times to gain customer interaction.
• The head of media creation meaning taking Product Photography and customer engagement Photos and Videos, Event Planning as well as creating flyers on Canva.
• Assisted in Retail store specials creation, along with Photographing dishes for sales.
• Control all client/company communication with guests through email communications and scheduled zoom and phone calls.
• Lead internal Audits over university WebPage with client suggestions, Along with performing audits for other districts under our Franchise, and lastly perform customer blind perspective off site daily.

Sou Chef / Line Cook/ Intern at Black Market SmokeHouse (2019-03 – 2019-08)

• How best to make a small business social media presents
• Work Closely with a professional Photographer to see the difference between advertisement Photography
• Assisted in Catering events with Semi-Pro Athletes, Assisted cooking serving and Professionally looking for ways to extend business.

Ticket Sales Associate at Missouri State Tixs (2015-03 – 2017-09)

• Navigation of Blog Website
• Communication skills in formal settings, compromising to please guests.
• Knowledge of multiple events taking place in the area of Springfield

Restaurant Management, Hospitality Leadership – MISSOURI STATE UNIVERSITY (2019)