Administrator/Executive Director - Interim and Contract Positions - Dallas, TX
(2021-06)
- Responsible for the day-to-day operations of skilled nursing and assisted living facilities in accordance with current federal, state, and local regulations.
Health Services Director - The Plaza at Edgemere - Dallas, TX
(2020-02 - 2021-06)
- Directed the day-to-day operations of the skilled nursing facility, assisted living facility, and memory care facility in accordance with federal, state, and local regulations to assure the highest degree of quality care is provided to the residents at all times.
Executive Director - Heartis Assisted Living - Fort Worth, TX
(2018-09 - 2020-02)
- Managed the day-to-day operations of an 89-apartment assisted living facility with a memory care unit. Stabilized staffing, eliminated agency usage, increased census, and corrected numerous maintenance issues.
Executive Director - Kindred Healthcare - Dallas, TX
(2015-12 - 2018-08)
- Managed the daily operations of the sub-acute facility with strong leadership and effective teamwork. Opened a ventilator unit and received a deficiency free survey, all while maintaining a 4-Star rating with CMS.
Executive Director - Heartland Healthcare Center and Assisted Living Facility - Bedford, TX
(2012-09 - 2015-12)
- Directed business and healthcare operations of the skilled nursing and assisted living facilities. Received a deficiency free survey, acted as project manager for the remodel of the facility, and maintained a positive net income each month.
- Improved customer service scores from 65% to 88% and moved the facility from a 3-star to a 5-star rating with CMS.
- Implemented the Abaqis program for quality assurance.
Administrator - Ashford Hall - Irving, TX
(2007-10 - 2012-05)
- Responsible for the day-to-day operations of a 330-bed skilled nursing facility with a memory care unit. Managed 5 successful surveys never receiving a substandard quality of care deficiency.
- Reduced bad debt and increased net profits year over year.
- Implemented electronic charting, and was the project manager for the remodel of the facility which included a new roof.
Regional Marketing Director - Stone Gate Senior Care - Lewisville, TX
(2004-07 - 2007-09)
- Managed all aspects of marketing, admissions, and advertising for 10 skilled nursing facilities.