Kervens Registre

Experienced HVAC field service professional transitioning into appliance repair, with a strong foundation in electrical diagnostics, mechanical troubleshooting, refrigeration principles, controls, preventive maintenance, and customer-facing service.

Former

Trane HVAC Field Service Technician and Service Account Manager. EPA 608 Universal certified and comfortable using meters, wiring diagrams, technical manuals, and systematic diagnostic procedures. Seeking an Appliance Service Technician, Appliance Repair Trainee, or Field Service Technician role where proven troubleshooting skills can transfer quickly to refrigerators, washers, dryers, dishwashers, ranges, ovens, and related equipment.

Service Account Manager - Trane Technologies - New York, NY

(2024-01 - 2026-07)

• Managed service relationships for commercial HVAC customers and translated equipment conditions, technician findings, and customer concerns into practical service solutions.
• Coordinated with field technicians, operations teams, engineers, and estimators on troubleshooting, repairs, preventive maintenance, and equipment-related projects.
• Reviewed service histories and technical findings, communicated equipment problems clearly to customers, and documented recommended corrective actions.
• Strengthened customer-service, scheduling, technical communication, and field-service coordination skills in a demanding New York City service environment.

HVAC Field Service Technician - Trane Technologies - New York, NY

(2015-01 - 2021-12)

• Diagnosed, serviced, maintained, and repaired commercial HVAC equipment using systematic electrical, mechanical, refrigeration, airflow, and controls troubleshooting.
• Used multimeters and diagnostic instruments to test voltage, resistance, continuity, motors, capacitors, relays, contactors, switches, sensors, controls, and related components.
• Read wiring diagrams, technical manuals, equipment documentation, and manufacturer service information to identify faults and determine repair procedures.
• Performed preventive maintenance and equipment inspections to identify developing failures and improve equipment reliability.
• Worked independently in the field, used hand and power tools safely, documented diagnostic findings and completed work, and communicated directly with customers.
• Progressed through increasingly responsible service roles while building a strong foundation in field diagnostics and repair.

Associate Degree - HVAC / Heating, Ventilation & Air Conditioning - TCI College of Technology

Bachelor's Degree - Information Technologies: Programming - Touro University