Kesean Saunders

Provided attentive and friendly customer service in a high volume seasonal environment to high-end clientele. Efficiently managed multiple customer requests whilst maintaining accuracy and guest focused service. Maintained a clean, organized, and well-stocked serving station.

Bartender at Black Joy Kitchen (2026-03 – 2026-09)

• Provided attentive and friendly customer service in a high volume seasonal environment to high-end clientele.
• Efficiently managed multiple customer requests whilst maintaining accuracy and guest focused service.
• Maintained a clean, organized, and well-stocked serving station.
• Followed responsible alcohol-service and identification procedures.
• Created buildsheets and cocktail/mocktail menus for our rotating seasonal drinks.
• Worked with our bar lead and owner to ensure management, front of house and back of house all had an accurate taste for drink pairings and a sense of identity within the bar program.

Supplemental Editor at CivicPlus (2024-04 – 2025-12)

• Edited and proofread copy material for accuracy, clarity and consistency within a city's specialized codebooks
• Managed a rotating inventory of projects efficiently to work ahead of deadlines for the production of legal code
• Networked with proofreaders, project managers and lead editors to increase my productivity within the company
• Assisted into the development of graphics, charts and tables relevant to various project needs
• Provided ample workroom within my schedule to be prepared to be flexible with adapting other editors projects to ensure deadlines were met ahead of schedule
• Incorporated constructive feedback on necessary modifications to my own writing abilities and stylistic tendencies
• Collaborated with cities and their staff to reduce costs on unnecessary reprints due to potentially inefficent codification
• Contributed within monthly meetings encouraging staff to find unique ways of easing production burdens along production chain

Server/Bartender at Olive Garden (2022-07 – 2024-05)

• Delivered prompt and friendly service to guests in a fast-paced dining environment
• Improved upon my qualities within multitasking and holding open communication with coworkers and management
• Developed a positive relationship with guests to ensure a positive dining experience and maintaining relationships with guests and staff
• Efficiently handled cash transactions and accurately processed payments using POS system
• Coordinated with kitchen staff to ensure accurate and timely order delivery
• Maintained cleanliness and organization of dining area and support staff sections
• Assisted with opening and closing responsibilites

Associate's Degree – Florida State University (2022-05)

Bachelor of Arts in English – Florida State University (2024-05)