Augusta Edmondson Mar 2025 - Present
General Maintenance Technician Brownwood, TX
- Completed electrical, plumbing, roofing, and general property repairs for rental homes using preventive maintenance strategies, ensuring improved tenant satisfaction
- Ensured all work met local code and safety standards, resulting in zero compliance issues during inspections
- Responded promptly to maintenance requests and emergencies, minimizing downtime and enhancing tenant satisfaction
Dollar General Sep 2024 - Jan 2025
Key Holder / Lead Associate Brownwood, TX
- Opened and closed the store independently, ensuring security by handling alarms and managing cash drawers effectively
- Managed stock levels and merchandising using inventory control strategies, resolving daily customer service issues to enhance customer satisfaction
- Trained and supported new team members using effective onboarding techniques, contributing to a cohesive and efficient team environment
Lone Star Home and Loan Jan 2024 - Aug 2024
General Maintenance & Remodeling Contractor Brownwood, TX
- Completed remodeling projects including drywall, painting, and flooring, resulting in enhanced property aesthetics and increased client satisfaction
- Performed make-ready repairs for real estate turnover, ensuring properties met safety compliance standards and were ready for new tenants
- Worked both solo and as part of a team on fast-paced renovation deadlines.
DoorDash
Sep 2020 - Dec 2023
Brownwood, TX
Independent Delivery Driver
- Completed over 5,000 deliveries with a 4.92 customer rating and multiple 5-star streaks.
- Maintained 96% on-time and 90% completion rate with no safety violations.
- Handled live logistics issues, route changes, and customer requests without supervision.
FedEx Express Feb 2020 - Aug 2020
Courier Brownwood, TX
- Sorted, loaded, and delivered urgent packages to residential and commercial addresses.
- Performed daily vehicle checks and maintained perfect delivery logs, contributing to efficient operations and compliance with safety standards
City and Rural Rides
Transit Driver
- Transported passengers safely to medical appointments and other essential locations.
Jul 2019 - Dec 2019
Brownwood, TX
- Assisted and secured riders with mobility aids following ADA compliance.
Texas Juvenile Justice Department Nov 2017 - May 2019
Corrections Officer Brownwood, TX
- Ensured security by supervising youth offenders and completing detailed incident reports, contributing to a safer facility environment
- Administered basic first aid and managed crisis events with composure, ensuring the well-being and safety of all individuals involved
Taco Bueno Feb 2014 - Mar 2017
Assistant Manager Brownwood, TX
- Managed store operations, scheduling, and customer relations, resulting in improved shift performance and enhanced customer satisfaction
- Mentored staff and resolved daily operational issues efficiently, leading to improved team performance and smoother store operations
Winstar World Casino
Oct 2012 - Feb 2014
Thackerville, OK
Drop Team Lead
- Collected and secured casino revenue; oversaw machine maintenance and team operations.
- Handled confidential data using secure data management practices and followed strict audit procedures, ensuring compliance and data integrity
Taco Bueno
Oct 2003 - Sep 2012
Cleburne, TX
General Manager
- Directed full operations of a high-volume store; led hiring, budgeting, and local marketing.
- Increased sales by 127% and was named General Manager of the Year (2010).
Brownwood Regional Medical Center Oct 2007 - Jun 2008
Monitor Technician (Part-Time) Brownwood, TX
- Monitored heart rhythms and updated patient charts for critical care patients.
- Assisted nurses with administrative tasks such as patient record management and technical tasks like equipment troubleshooting, enhancing workflow efficiency and patient care quality
