Lead Driver / Logistics Coordinator at Penske Logistics (2020-10 – 2025-12)
Coordinated daily logistics operations between delivery drivers and hospital staff to ensure accurate and timely delivery of medical supplies. Managed route planning, driver scheduling, and operational reporting.
- Coordinate daily logistics operations between delivery drivers and hospital staff to ensure accurate and timely delivery of medical supplies
- Communicate with hospital partners via email and phone to confirm orders, resolve delivery issues, and maintain service accuracy
- Plan and optimize delivery routes to improve operational efficiency and reduce transportation costs
- Track and resolve product discrepancies, damaged shipments, and delivery incidents while maintaining accurate documentation
- Manage driver incidentals and assist with payroll reporting to ensure accurate compensation and expense tracking
- Maintain operational data using Microsoft Excel spreadsheets and logistics reporting tools
- Prepare and submit daily operational and performance reports to district management
- Monitor logistics workflows to identify opportunities for process improvement and cost savings
- Coordinate scheduling adjustments with drivers and operations teams to ensure uninterrupted delivery services
- Maintain detailed records of deliveries, route performance, and service issues to support operational reporting
- Assist in training and onboarding new drivers on routing procedures, documentation processes, and company policies
- Support inventory tracking and delivery verification to ensure hospitals receive correct medical products
Truck Driver at Werner Enterprises (2014-11 – 2020-04)
Maintained digital and written logs for shipments and deliveries. Entered transportation data into company systems and coordinated schedules with dispatch teams.
- Maintained digital and written logs for shipments, mileage tracking, and delivery confirmations
- Entered transportation data into company systems for reporting and tracking
- Coordinated schedules with dispatch teams to maintain efficient delivery timelines
- Completed inspection reports and compliance documentation to meet safety regulations
- Provided customer communication regarding delivery updates and service issues
Communication Specialist at United States Army (2010-02 – 2014-08)
Managed communication systems and maintained detailed operational logs and reports. Monitored communication flow between operational teams and supported leadership decision-making.
- Managed communication systems and maintained detailed operational logs and reports
- Monitored and tracked communication flow between operational teams
- Prepared reports and documentation supporting leadership decision-making
- Trained junior personnel on communication systems and documentation standards
