Systems Administrator II at VectorUSA (2021-11 – 2026-01)
MSP servicing multiple customers, ensuring seamless operations and high uptime.
- Maintained and updated Windows Servers (WSUS) and Workstations.
- Maintained and updated Linux Servers. Worked with Redhat support.
- Maintained and updated Vmware ESXi/vCenter systems.
- Maintained and updated ProxMox hypervisor systems.
- Maintained and updated HyperV systems.
- Supported security tools Trendmicro, Crowdstrike and Qualys.
- Managed Solarwinds, LogicMonitor and NagiosXI.
- Maintained and updated Veeam B&R.
- Used Autotask, ServiceNOW and Jira ticketing systems.
- Maintained Microsoft O365 tenants for customers.
Senior Technical Analyst at A.P. Moller/APM Terminals Inc. (2016-01 – 2021-10)
- Provided expert technical support in the desktop/laptop space, managing Active Directory and ensuring efficient operations.
- Assisted with procurement and served as a Cyber Champion (Cyber Security) for APM Terminals, North America, promoting a culture of security awareness.
Systems Administrator at A.P. Moller/APM Terminals Inc. (2011-04 – 2016-01)
- Maintained and supported desktop computers, Windows, and Linux servers, ensuring optimal performance and minimal downtime.
- Administered Nagios to monitor Windows desktops and servers, and performed procurement duties as needed.
- Managed Windows Active Directory for North America, ensuring secure and efficient operations.
System Engineer at Versiant Corp. (2009-02 – 2011-04)
- Provided daily desktop computer support under contract for A. P. Moller/APM Terminals Inc. North America, based in Charlotte, NC.
- Maintained network security by managing Enterprise Anti-Virus Software and patching via Lumension Endpoint Management and Security Suite.
- Installed and maintained servers in the data center, and performed Active Directory administration.
- Supported shipping terminals located in Brazil and Argentina, ensuring global operations efficiency.
