Keyala Brown

Compassionate and dependable professional with experience in patient transportation, healthcare support, customer service, and retail. Skilled in assisting individuals with mobility and daily needs, maintaining accurate documentation, communicating effectively, and providing safe, respectful service. Recognized for reliability, empathy, teamwork, and attention to detail.

Patient Transporter at Dream Care Rides (2026-07 – Present)

• Transport patients safely and courteously to and from medical appointments and facilities.
• Assist ambulatory, wheelchair, and stretcher/gurney patients with safe transfers and mobility.
• Communicate with patients, caregivers, and facility staff to support timely and organized transportation.
• Follow safety procedures and maintain a professional, compassionate approach throughout each trip.

Certified Nursing Assistant at Victory Centre of Elk Grove Village (2024 – 2025)

• Assisted residents with bathing, dressing, grooming, and mobility support.
• Maintained accurate charting and documentation of resident ADLs and care.
• Supported medication reminders and monitored resident well-being.
• Encouraged resident independence while ensuring comfort and safety.
• Reported changes in residents' physical and emotional conditions to nursing staff promptly.
• Provided compassionate and respectful patient-centered care.

Certified Nursing Assistant at Niles Nursing and Rehabilitation Center (2023 – 2024)

• Supported residents with hygiene, oral care, feeding, and nutritional needs.
• Collected and documented vital signs including blood pressure, pulse, and temperature.
• Assisted with mobility exercises and range-of-motion activities.
• Encouraged resident engagement and independence during daily routines.
• Communicated resident concerns and condition changes to nursing staff.

Stock Associate at Walmart (2021 – 2022)

• Organized and stocked merchandise efficiently to maintain workflow and inventory accuracy.
• Assisted customers with product inquiries and store navigation.
• Used handheld inventory devices to verify pricing and stock availability.
• Maintained a clean, safe, and organized work environment.

Cashier at Marshalls (2020 – 2021)

• Processed transactions accurately while delivering excellent customer service.
• Restocked merchandise and maintained organized sales floor displays.
• Assisted customers with store inquiries and TJX Rewards promotions.
• Supported store cleanliness and loss prevention standards.

Certified Nursing Assistant (CNA) – Career Options Educational Institution (2023)

Certified Hairstylist – John Amico School of Hair Design (2021)

High School Diploma – Glenbrook South High School (2018)