Kezia Love-Smith

Reliable and customer-focused professional with experience in customer service, communication, problem-solving, and multitasking. Skilled in handling phone calls, scheduling, dispatch coordination, data entry, and assisting customers in fast-paced environments.

Customer Service at Independent Contractor (2025-01 – Present)

• Resolved customer issues professionally and efficiently
• Worked independently while meeting deadlines and customer expectations
• Managed appointments and updated customer information accurately

Dispatch Assistant at Independent/Freelance (2023-01 – 2024-01)

• Answered incoming calls and provided realtime support
• Maintained professionalism during highvolume situations
• Assisted with handling urgent requests and schedule adjustments

Cook/Customer Support Team Member at Various Employers (2022-01 – 2023-01)

• Demonstrated reliability and strong communication skills
• Handled transactions, phone orders, and customer concerns
• Provided excellent customer service in fastpaced environments

High School Diploma – Youth Challenge Academy