Khalijah Brooks

Motivated and personable professional with strong customer service, administrative, and communication skills. Recognized for providing excellent client experiences, maintaining organized records, and ensuring smooth operations in fast-paced environments. Skilled in building relationships, managing inquiries, conducting tours and handling confidential information with professionalism and care.

Enthusiastic about helping residents find the perfect home and representing the community with positivity and integrity. Known for professionalism, organization, and a service first approach in fast paced environment.

Real Estate Agent/Leasing - Keller Williams New York

(2025-03)

• Conduct in person and virtual tours, showcasing community features, pricing, and amenities
• Follow up on inbound and outbound leasing leads to maximize conversion rates
• Explain lease terms, policies, and move in procedures to prospective residents
• Utilize CRM systems to track prospects, applications, and communications
• Support resident satisfaction by coordinating with property management and maintenance teams

Leasing Consultant/Agent - APT Locator-Central Houston TX - Houston, TX

(2023-08 - 2025-03)

• Delivered exceptional service to all guests during check-in and check-out, ensuring a welcoming experience
• Handled inquiries regarding reservations, schedules, and documentation with accuracy and professionalism
• Processed payments and maintained records following company procedures and compliance policies
• Supported administrative tasks including scheduling, filing, and responding to phone and email inquiries
• Strengthened customer relationships by anticipating needs and resolving issues efficiently
• Assisted 10-20 clients monthly
• Closed 20+ rental transactions
• Conducted 5-10 property tours weekly

Sales Manager - KKC Logistics - New York

(2021-03 - 2023-07)

• Assisted in creating promotional content to engage audiences and promote company brand awareness
• Assisted in creating social media content, boosting follower interaction and online visibility
• Collaborated with the marketing team to design promotional materials and coordinate event logistics
• Helped social media scheduling and analytics, tracking key performance metrics
• Supported project coordination, scheduling, and internal communications to meet tight deadlines
• Managed online content and social media platforms, enhancing visibility and client engagement
• Contributed creative ideas that enhanced campaign effectiveness and client satisfaction
• Managed 30+ client accounts
• Trained team on closing techniques

Bachelor's in Science - CUNY John Jay College (2022)

Associate in Business - Hudson Community College (2024)