Moving Assistant
Staten Island, NY
2021 – 2022
Key Responsibilities
- Assisted with the physical loading, unloading, and transportation of household and office items for local and long-distance moves.
- Ensured that all items were safely packed, wrapped, and securely transported to prevent damage during the moving process.
- Helped clients with furniture disassembly and reassembly to ensure safe and efficient moving.
- Supported the moving team with organizing and labeling boxes for easier identification and unpacking.
- Provided excellent customer service by addressing client needs and concerns throughout the moving process.
Rana Electronics
Phone Technician
Queens, NY | February 2021 – September 2023
- Diagnosed and repaired issues with smartphones, including screen replacements, battery replacements,
and software troubleshooting.
- Delivered exceptional customer service by providing timely updates and clear explanations of the repair process.
- Assisted in managing inventory of parts and supplies to ensure efficient operations.
- Worked with a team to meet daily repair targets and maintain a high level of customer satisfaction.
- Provided troubleshooting support for various smartphone brands, improving device performance and longevity.
Subway
Food Service Manager
Virginia | July 2018 – January 2021
- Managed daily operations of the store, including overseeing staff, inventory, and customer service.
- Ensured compliance with food safety standards and company policies, maintaining a clean and safe environment for both staff and customers.
- Trained and supervised a team of employees, focusing on customer service excellence and efficient food preparation.
- Handled financial transactions, including cash management and record-keeping for daily sales.
- Developed and implemented strategies to increase sales and improve store performance, leading to a notable improvement in customer satisfaction and sales metrics.
