Khloe Heerdegen

Provided friendly, attentive customer service to ensure guests had a positive dining experience Accurately took customer orders and communicated special requests and allergies to the kitchen and management accordingly Managed multiple table in a fast paced environment while maintaining teamwork and efficiency

Server - Olive Garden - Vernon Hills, IL 60061

(2026-06 - 2026-08)

• Provided friendly, attentive customer service to ensure guests had a positive dining experience
• Accurately took customer orders and communicated special requests and allergies to the kitchen and management accordingly
• Managed multiple table in a fast paced environment while maintaining teamwork and efficiency
• Checked on and fulfilled guest needs and ensured satisfaction throughout the entire dining experience

Instructor/Lifeguard - Goldfish Swim School - Mundelein, IL 60060

(2025-04 - 2026-08)

• Monitored the progress of students through regular assessments and provided constructive feedback for improvement
• Ensured safety protocols were followed at all times during lessons by closely monitoring swimmers and maintaining a vigilant presence
• Adapted teaching strategies to accommodate different learning styles and abilities, fostering an inclusive environment for all students
• Collaborated with parents or guardians to address any concerns or questions regarding their child's progress or specific needs

Hostess - Docks Bar and Grill - Wauconda, IL 60084

(2022-05 - 2024-08)

• Effectively communicated with servers and kitchen staff to coordinate seating arrangements and maintain a smooth flow of service
• Provided accurate wait time estimates to guests, managing expectations in a professional manner
• Trained new host/hostess team members on proper greeting procedures, seating protocols, and customer service standards
• Waited on and cleared tables of guests during large events swiftly and efficiently

Mundelein High School (2022-08 - 2026-05)

University of Northern Iowa (2026-08)