Kianna Kuang

Provide friendly and efficient customer service in a fast-paced environment. Process cash and card transactions accurately and assist customers with orders. Prepare and serve Italian ice, ice cream, and specialty desserts.

Team Member / Cashier at Ralph's Famous Italian Ices (2026-05 – Present)

• Provide friendly and efficient customer service in a fast-paced environment.
• Process cash and card transactions accurately and assist customers with orders.
• Prepare and serve Italian ice, ice cream, and specialty desserts.
• Collaborate with team members to maintain efficient store operations.
• Assist with opening, closing, cleaning, restocking, and cash-handling procedures.

Cashier at Yono Sushi, Moynihan Train Hall (2026-02 – 2026-08-10)

• Assisted customers with orders and provided professional customer service.
• Processed cash and card transactions accurately and efficiently.
• Restocked sushi, beverages, condiments, and other inventory.
• Organized product displays and packaged food orders for customers.
• Maintained clean counters, dining areas, and workstations.
• Followed food safety and sanitation guidelines.

Barista / Cashier at I'Milky (2025-12 – 2026-02)

• Provided customer service and accurately processed customer transactions.
• Prepared milk teas and boba beverages according to customer orders.
• Managed closing responsibilities, including cleaning and organizing the store.
• Restocked inventory and maintained clean workstations.
• Assisted with end-of-day cash balancing.

Gym Coordinator at Reflex Recreation (2024-01 – 2026-01)

• Managed registration and collected payments for children's sports programs.
• Communicated with families regarding registrations, schedules, and program updates.
• Promoted soccer programs and helped increase participation.
• Assisted with facility opening, closing, setup, and cleaning.
• Filmed and photographed events for promotional purposes.

Volunteer Intern at Maimonides Medical Center (2025-12 – 2026-05)

• Delivered laboratory samples and medical documents between hospital departments.
• Assisted staff with bed cleaning and patient-room preparation.
• Communicated with patients and provided comfort and support.
• Observed hospital workflow and patient-care procedures.
• Maintained professionalism in a clinical healthcare environment.

Volunteer at Chinese American Social Service Center (2024-07 – 2025-04)

• Completed 120+ volunteer hours supporting senior citizens through community programs.
• Assisted with serving lunches and dinners and helped with event setup and cleanup.
• Participated in neighborhood street and park cleanups.
• Provided respectful assistance to elderly residents and families.

President & Founder at Auxilium

Founded and led a nonprofit organization focused on community service and supporting individuals and families in need.

• Organized fundraising events and created goody bags for NICU patients and families through Ronald McDonald House.
• Led social media initiatives to raise awareness about cancer and community causes.
• Planned events, coordinated responsibilities, and worked with members to accomplish organizational goals.
• Developed leadership, communication, organization, and event-planning skills through managing the organization.

Student Leader at S!NG, Midwood High School

• Led a group of 80 students in organizing and directing a group theater production.
• Coordinated responsibilities, tracked progress, and established deadlines to keep the group on schedule.
• Addressed student concerns and helped resolve conflicts among group members.
• Communicated expectations while encouraging collaboration and participation.

Leadership Team at Bullet Journaling Club, Midwood High School

• Planned and facilitated club meetings and activities.
• Encouraged participation and recruited new members.
• Guided other student leaders in organizing and running club activities.
• Helped create an inclusive environment where students could participate and connect with others.

Treasurer at Chemistry Club, Midwood High School

• Managed and budgeted club finances for supplies, activities, and events.
• Coordinated payments and helped ensure resources were available for club activities.
• Worked collaboratively with club members to support successful events.

Guidance Counselor Assistant at Midwood High School

• Assisted students while they waited for counselor meetings and helped maintain an organized environment.
• Delivered documents and supported administrative responsibilities.
• Communicated professionally and respectfully with students and school staff.

Assistant Soccer Coach at Reflex Public Recreation Center

• Supported the head coach in training and developing players.
• Assisted with drills, warm-ups, skill-development exercises, and match preparation.

Freshman in Intended Pre-Dental – Binghamton University

High School Diploma – Midwood High School (2026-06)