Kiersten Beggs

Detail-oriented healthcare professional with experience in patient coordination, referral processing, insurance verification, medical documentation, and customer service within hospital and clinical settings. Skilled in Epic, Cerner, Athena, and electronic medical record systems with a strong background in patient communication, scheduling, and administrative support. Experienced in working collaboratively with providers, insurance representatives, and multidisciplinary teams while maintaining HIPPA compliance and documentation accuracy.

Looking to contribute strong organizational and communication skills in a patient-oriented support role.

Certified Medical Assistant (CMA) - Gerald Champion Regional Medical Center

(2023-08 - 2024-04)

• Performed ICD-10 and CPT coding to support medication and procedure prior authorizations, ensuring accuracy for medical necessity documentation
• Submitted and tracked approvals for high-cost medications, procedures, and treatment plans; collaborated with insurance reps to hasten decisions on approvals, denials, and appeals.
• Communicated with patients, providers, and insurance representatives about referrals, prior authorizations, and treatment approvals.
• Maintained accurate patient documentation and updated records within Epic and Athena EHR systems.
• Coordinated scheduling, referrals, and insurance verification to support continuity of care.
• Responded to patient inquires and assisted with resolving authorization and documentation issues.
• Ensured HIPPA compliance and confidentiality while handling sensitive patient information.
• Assisted providers during patient visits and documented clinical information accurately and efficiently.

High Risk OB Coordinator - Gerald Champion Regional Medical Center

(2022-03 - 2023-02)

• Coordinated patient scheduling, referrals and pre-authorization processes for high-risk OB and surgical patients.
• Utilized ICD-10 and CPT coding for surgery and procedure authorization, ensuring accurate and prompt submission of prior authorizations for inpatient/outpatient care.
• Prepared Provider Orders, scheduled procedures, verified insurance pre-authorization, and documented medical necessity.
• Served as a liaison between patients, providers, pre-admission teams, and billing departments.
• Documented patient correspondence, authorization updates, and referral activity within electronic medical records.
• Communicated approval/denial and scheduling information to patients while ensuring prompt follow-up.
• Maintained detailed and organized records to support compliance and continuity of care

Caregiver - Independent Caregiver

(2024-05 - 2024-10)

• Documented Patient care tasks, monitored health changes, and communicated with families and providers for continuity of care.
• Maintained Accurate health logs, medication reminders, and safety compliance while supporting ADL's and quality of life.

NREMT B - American Medical Response

(2017-02 - 2022-01)

• Experience with patient care documentation, medical terminology. Supported revenue cycle process through accurate medical charting and documentation.
• Provided compassionate patient care and communication in high-volume, fast-paced healthcare environment.
• Completed accurate electronic patient care documentation and maintained detailed medical records to support continuity of care, billing, and compliance process.
• Communicated effectively with patients, families, nurses, physicians, and multidisciplinary healthcare teams about patient status and care coordination.
• Utilized medical terminology and electronic documentation systems while ensuring HIPPA compliance and confidentiality.
• Managed multiple tasks simultaneously while prioritizing patient needs, documentation, accuracy, and prompt response to calls.
• Assisted with administrative and operational workflows including patient intake information, incident documentation, and coordination with receiving facilities

PCT - Deaconess Midtown Hospital

(2015-05 - 2017-01)

• Maintained precise patient records and clinical documentation in EHR systems to support ICD-10/CPT coding accuracy and billing compliance.

AAS - Paramedic Science - Ivy Tech Community College (2019)

Certificate - Medical billing and Coding HIT Program - Dona Ana Community College (2025)

Bachelors Degree - PITT Community College