Kim E. Mcafee

Professional businessperson with over 35 years of experience in the financial industry including bank examiner, branch manager, auditor, and compliance officer. Organized, dependable, efficient, and loyal with excellent typing skills.

Administrative Assistant - Safeguard Insurance

(2025-06 - 2026-08)

• Answered phone calls and checked messages, helping clients, when possible, transferred to agents when needed.
• Input data about clients into Customer Relationship Management when they purchased insurance and as prospects for agents.
• Filed all files into current, inactive and deceased.

Front Desk Clerk - Baymont Inn & Suites

(2021-08 - 2023-05)

• Handled all check-ins and check-outs using computer applications by Wyndham.
• Helped keep Marketplace stocked and sold items.
• Handled customer complaints.
• Calculated hours for payroll every other week

Financial Manager - Financial Services - Jacksonville, FL

(2015-10 - 2021-07)

• Handled all financial matters for patient, including bookkeeping.
• Maintained the calendar and ensured the patient arrived at all appointments.
• Handled light cleaning and controlled all medication the patient was prescribed.
• Set up initial approval of her long-term insurance and filed all claims.
• Ensured outsourced caregivers were assigned part-time caretaking duties.

Trust Associate - Spherion Staffing, LLC - Jacksonville, FL

(2013-12 - 2014-02)

• Provided Corporate Trust services to over 60 clients.
• Learned all aspects of the job, even though access to the company’s computer system was not provided until the start of the 6th week of employment due to a computer glitch.
• Filed all documents voluntarily, bringing extensive filing up to date.

Project Manager/Business Advisory Services - Wipro Technologies - Jacksonville, FL

(2011-03 - 2012-02)

• Served in senior-level consultancy role with a global IT services company that caters to 150 Fortune 500 clients in a wide variety of fields across five continents.
• Entered training material through data entry and executed training programs for all departments, including but not limited to IT, retail, credit, teller, and wealth management for a large international bank.
• Developed training for complicated bank software and taught this training to executive management in Sao Paulo, Brazil and Mexico City, Mexico

Dubai, United Arab Emirates

(2009-11 - 2011-01)

Relocated to Dubai, United Arab Emirates due to husband’s chance to provide help for his company in the Middle East. During this time, I took college accounting courses to further my knowledge in accounting and finance.

Compliance Manager - FIRSTATLANTIC BANK - Jacksonville, FL

(2007-08 - 2009-11)

• Provided executive-level direction on compliance issues for a full-service bank with over $100 million in assets and three locations.
• Communicated with executive management on all compliance, bank secrecy, fraud and theft, and foreign assets control issues.
• Used data mining software to determine any fraud, money laundering, suspicious activity, and illegal activity possibly perpetuated by bank customers or employees.
• Selected Contributions: Personally completed risk assessment to fulfill regulatory requirement adopted into law years earlier.
• Single-handedly set up a BSA program and conducted BSA training of all personnel.
• Bank regulators required the bank to hire a VP of Compliance and with my experience and knowledge, was asked to assume the title VP of Compliance/Bank Secrecy Act and the Community Reinvestment Act.
• Handled all aspects of accounting, Board and Executive Management level reporting, Accounts Payable/Receivable.
• Analyzed the bank’s financial statements daily for discrepancies, errors in posting and resolved these by the end of the day.
• Extensive use of Microsoft Excel and PowerPoint to create Board Reports

Bank Branch Manager, Consumer Loan Manager, Assistant Bank Examiner, Internal Bank Auditor

(1984 - 2007)

Additional banking experience in retail as a Bank Branch Manager for nine years, as well as a Consumer Loan Manager, Assistant Bank Examiner for the Comptroller of the Currency and Internal Bank Auditor.

Master of Business Administration - UNIVERSITY OF PHOENIX

Bachelor of Science - Marketing - WESTERN KENTUCKY UNIVERSITY