Kim Johnson

Highly organized healthcare administrative professional with more than 10 years of experience in medical office operations, patient registration, scheduling, insurance verification, billing, EMR documentation, and customer service. Recognized for exceptional organization, attention to detail, and the ability to coordinate complex workflows in fast-paced healthcare environments.

Office Service Specialist III at UAB Medicine – Echocardiography Lab (2025-01 – Present)

• Coordinate outpatient, inpatient, and research echocardiogram scheduling across multiple facilities.
• Review EMRs to verify orders and patient information for safe testing.
• Collaborate with cardiologists, nurses, sonographers, and referring offices to resolve scheduling and order issues.
• Assign urgent inpatient studies based on clinical priority.
• Manage IntelliSpace Cardiovascular (ISCV), IDX, PowerChart, RadNet Worklist, TeleTracking, Lawson, Citrix Workspace, and Vocera.
• Process, cancel, reschedule, and update appointments while maintaining accurate records.
• Coordinate patient transport and communicate with patients and clinical staff.
• Answer high-volume calls and maintain HIPAA compliance.

Billing Clerk at Pediatric Anesthesia Associates (2018-01 – 2025-01)

• Managed patient demographics, charge entry, insurance claims, and billing for a private anesthesia practice.
• Verified EMR accuracy and processed superbills and patient statements.
• Collected payments, established payment plans, and resolved billing inquiries.
• Collaborated with providers and staff to maintain accurate patient accounts.

Front Desk Associate at Myers Chiropractic (2017-01 – 2018-01)

• Scheduled appointments and verified insurance eligibility.
• Checked patients in and out while maintaining accurate EMRs.
• Performed daily reconciliation, posted payments, and prepared deposits.
• Managed office opening and closing procedures.

Preschool Teacher at Rock Creek Daycare (2014-01 – 2017-01)

• Developed curriculum and managed classrooms of 15 to 20 children.
• Maintained student records and communicated with families.
• Created a curriculum later adopted by the school.

Graduate – Northside High School (1996-01)