Kim Saavedra

I have been working in the Corporate Office world for many years and have done just about everything you can imagine in an office. With the changing environment, I continue to learn and educate myself with what you may need. I'm familiar with MSOffice products, CRM's, Customer Service Centers, Fleet, Office Management.

Diverse skill set in management, administration, and customer service across various industries, with a strong focus on fleet coordination, project management, and client relations.

Coordinated with drivers daily across the country, managing 3,266 fleet vehicles

Focused on maintenance, tolls, citations, registration, impounds, state transfers, state compliance

Reduced expired registrations from 1186 to 392 in 5 months

Collaborated with C-Suite on cost analysis reports

Reduced rental usage, saving $75k per month

Reduced gas fraud from $3.1M to 2.7M in three months

Managed 4 Branches to ensure quality working conditions and fleet operations

First line of contact with walk in customers

Daily communication with all vendors

Support Installation, survey, inspections teams

Processed 40-50 calls per hour for Kaiser patients in need of durable medical supplies

Collaborated with Kaiser nurses and Apria liaisons, to best serve patients

Collect co-pays and resolve patient/customer complaints to ensure satisfaction

Phone contact with current and previous students to assist with continuing education needs for license renewals

78% conversion rate

Handle order processing, payment collections, shipping and receiving.

Currently learning and utilizing the QuickBooks Platform