Kim Schuberthan
Customer Success Leader
Talent
North Attleboro, Town of North Attleborough, BristolMember since September 10, 2025
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About
Developed a large client service team into proactive customer success managers resulting in higher renewal rates (from 75% - 90%), increased client satisfaction (average CSAT 4.9) and increases to overall contract value with over 100 accounts totally over $200M in revenue, annually.
Experience
Over 25 years of experience working with technology vendors, management consulting companies and financial services firm.