Executive Assistant - FixturFab, Inc. - Denver, CO
(2026-03)
- Manage daily administrative operations for the company founders: inbox triage, scheduling, meetings, and calendar management
- Create and submit purchase orders, track shipments, and onboard and document new vendors and customers
- Manage AR and AP procurement processes for vendors and customers
- Maintain compliance with multiple state entities for ongoing operations
General Manager & Company Trainer - One Concept Restaurant Group / SYC Concepts - Denver, CO
(2023-07)
Selected by ownership to lead all opening efforts for two new restaurant concepts (Blossom by SYC and Sushi by SYC) from launch through opening, including bar program development, while continuing to run Go Fish day to day
- Ran front-of-house and kitchen operations end to end; standardized procedures and maintained health-code compliance
- Hired, trained, and managed a team of 25+ for efficiency, customer service, and product knowledge
- Led inventory and budget management, produced payroll, and composed monthly financial reports and P&L statements
- Analyzed sales trends and created marketing campaigns that improved financial performance
- Managed social media and review profiles to protect the brand and resolve customer complaints
- Developed craft cocktail recipes and monthly food specials
General Manager - Go Fish Sushi - Denver, CO
(2023-07)
General Manager - Blossom by SYC - Denver, CO
(2026-07 - 2026-08)
- Hired, trained, and managed team of 30+ FOH team
- Implemented SOP's for admin, servers, service, and kitchen operations
- Maintained health code and standardized operations
- Set up vendor accounts, and compliance documents
General Manager - Sushi by SYC - Denver, CO
(2026-07 - 2026-08)
- Hired, trained, and managed team of 30+ FOH team
- Implemented SOP's for admin, servers, service, and kitchen operations
- Developed bar program, and cocktail recipes
- Maintained health code and standardized operations
- Set up vendor accounts, and compliance documents
Personal Assistant - Author Tiffany Tran - Denver, CO
(2021-10 - 2023-07)
- Scheduled meetings and drafted correspondence with illustrators and vendors; took minutes and drove follow-up on action items
- Contributed to book concept development and reviewed and cross-checked copy
- Coordinated personal tasks to support the author's daily time management
General Manager - Pho Kim - Aurora, CO
(2020-10 - 2022-05)
- Reorganized and maintained administrative and daily operations across front-of-house and kitchen
- Reworked sustainability practices and implemented efficiency systems to improve workflow
- Tracked sales and inventory; generated reports used to adjust pricing, vendor orders, and shelf life
- Hired staff and coached the team on quality, health standards, and workplace environment
General Manager / Marketing Director - The Anguished Barber - Atlanta, GA
(2018-12 - 2020-10)
- Ran daily operations for a dual-concept bar and barbershop; built budgets and aligned departments across both concepts
- Oversaw the bar program and barbershop budget, product curation, and drink development
- Developed brand identity, marketing strategy, and SOPs for customer care and client experience
- Supported the founder and ownership with scheduling, events, and administrative tasks
- Networked with the Atlanta community — local government, business owners, and vendors — to plan events and build local partnerships
General Manager / Lead Manicurist - Ultimate Salon - Aspen, CO
(2007-06 - 2013-03)
- Managed scheduling and daily operations for a team of 10+; maintained state and industry health standards
- Set customer service standards focused on quality and repeat business; filed licenses and kept sales and inventory records
Organization President & Prior Roles - UNAVSA - Denver, CO / Washington, D.C.
(2009-09 - 2019-02)
Union of North American Vietnamese Student Associations, a 501(c)(3) nonprofit — rose over ten years from committee member to President (2016–2019).
- As President, led strategy, operations, and restructuring/rebranding for the organization and managed 150+ staff and volunteers
- As Campaign Director, led a remote team of 6+ to raise $103,000 for the Collective Philanthropy Project, up from $82,000 the prior year
- As Conference Executive Director, oversaw nine committees and a team of 85; negotiated hotel bids and budgets for a Denver conference
- Earlier roles spanned Secretary, Marketing Director (grew attendance 15%), regional representative, and entertainment programming
