Front Desk
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I have at least 10 years of experience in the medical field including patient check-in/check-out, inbound/outbound calls, accounts receivable, scheduling, verifying insurance, obtaining authorization and managing patient records. I am knowledgeable with ICD-10 and CPT codes as well as medical terminology.
*Dynamic and adaptable professional with a proven track record for excelling in client relations and solutions.
*Goal oriented mind-set with data entry proficiency. Adept at multi-tasking and building client rapport. Achieved significant client satisfaction through effective communication and problem solving skills.
*Prior experience in medical office front desk duties, check in/check out, insurance authorization, patient relations, and knowledgeable in medical terminology and codes.
5 years at a Physical Therapy front desk position learning all aspects of front desk responsibilities.