Kimberly McAllister

Customer service and account support professional with 25+ years at Perdue Farms. Experienced in order entry, load tracking, transportation coordination, forecasting support, billing, and issue resolution within a high-volume supply chain environment. Proficient in SAP and known for accurate, responsive service that keeps orders moving and customers informed.

Account Representative - Perdue Farms

(1999-01)

• Entered and managed orders in SAP across supply chain, transportation, billing, and discrepancy workflows.
• Tracked loads and coordinated shipment details to support on-time delivery and real-time status updates.
• Assisted with forecasting and account planning by monitoring order flow and identifying trends.
• Investigated and resolved customer issues involving orders, transportation status, billing, and account details.
• Communicated regularly with customers to provide updates, answer questions, and maintain strong service relationships.
• Coordinated cross-functional process information to improve order accuracy in a fast-paced environment.

Bachelor of Science - Business Administration – Management - Salisbury University