Dental Receptionist at Kings Dentistry (2022-01 – Present)
- Answered office phone lines to address patient questions
- Utilized Dentrix software to manage the dentist's schedule and patient records
- Added, changed, and canceled patient appointments
- Sent and received tests, charts, and equipment
- Processed payments and submitted claims to insurance companies
- Organized office space to create a pleasant experience for patients
Sales Associate at Burlington Coat Factory (2017-09 – 2018-01)
- Assisted customers by providing guidance on purchases, sizes, shoe types, clothing, and vendors
- Conducted personal shopping for clients in need of apparel, shoes, clothing, and accessories
- Resolved all customer complaints in a professional manner in accordance with company policies while prioritizing customer satisfaction
- Completed weekly stock and inventory assignments; answered phones to execute orders
- Exceeded daily and weekly sales goals both personally and as a team
Intern at Franklin K. Lane High School (2017-07 – 2017-08)
- Undertook general administrative duties like filing and photocopying
- Planned important events
- Printed out attendance sheets and distributed to all teachers
- Assisted guidance counselor and teachers with other work
Staff Member at Center of Nursing and Rehabilitation (CNR) (2016-11 – 2017-06)
- Coordinated with staff to plan patient birthday events and supplements
- Communicated with patients and administration via office phones on a daily basis
- Assisted patients with daily exercises and sorted out patient menus