Kirklin Troup

Motivated and adaptable graduate from The Ohio State University with experience in customer service, team collaboration, and youth ministry. Proven ability to communicate effectively, lead groups, and manage responsibilities in fast-paced environments.

CUSTOMER SERVICE SPECIALIST at DICK'S SPORTING GOODS (2021-08 – 2022-11)

• Performed daily opening and closing procedures for the register area.
• Collaborated with sales team members to stay current on inventory levels and resolve issues.
• Fulfilled high volume online orders with accuracy and efficiency, contributing to positive customer satisfaction.

CUSTOMER SERVICE SPECIALIST at DICK'S SPORTING GOODS (2023-10 – Present)

• Performed daily opening and closing procedures for the register area.
• Collaborated with sales team members to stay current on inventory levels and resolve issues.
• Fulfilled high volume online orders with accuracy and efficiency, contributing to positive customer satisfaction.

VOLUNTEER LEADER at YOUNG LIFE (2022-03 – Present)

• Organized weekly meetings with teens, engaging in Bible studies, and fun activities.
• Worked with my team members on how to stay organized and how to strategically reach out to as many high school kids as possible.
• Kept track of payments and health forms of over 30 high school kids so they could go to a weeklong summer camp.

CUSTOMER SERVICE REPRESENTATIVE at RESTORE HYPER WELLNESS (2023-01 – 2023-10)

• Managed appointment scheduling, check-ins, and check-outs using booking software.
• Increased membership sign-ups by effectively communicating service benefits and personalized wellness solutions.
• Communicated effectively with staff and nurses regarding scheduling changes.

ATHLETIC DIRECTOR INTERN at WESTERVILLE NORTH HS (2025-08 – 2025-12)

• Supported the Athletic Director in daily operations, gaining hands-on experience.
• Coordinated game schedules, improving organization and communication for athletic events.
• Set up and clean up stadiums for game days.

B.S. in EDUCATION, SPORT INDUSTRY – THE OHIO STATE UNIVERSITY (2025-12)