CUSTOMER SERVICE SPECIALIST at DICK'S SPORTING GOODS (2021-08 – 2022-11)
- Performed daily opening and closing procedures for the register area.
- Collaborated with sales team members to stay current on inventory levels and resolve issues.
- Fulfilled high volume online orders with accuracy and efficiency, contributing to positive customer satisfaction.
CUSTOMER SERVICE SPECIALIST at DICK'S SPORTING GOODS (2023-10 – Present)
- Performed daily opening and closing procedures for the register area.
- Collaborated with sales team members to stay current on inventory levels and resolve issues.
- Fulfilled high volume online orders with accuracy and efficiency, contributing to positive customer satisfaction.
VOLUNTEER LEADER at YOUNG LIFE (2022-03 – Present)
- Organized weekly meetings with teens, engaging in Bible studies, and fun activities.
- Worked with my team members on how to stay organized and how to strategically reach out to as many high school kids as possible.
- Kept track of payments and health forms of over 30 high school kids so they could go to a weeklong summer camp.
CUSTOMER SERVICE REPRESENTATIVE at RESTORE HYPER WELLNESS (2023-01 – 2023-10)
- Managed appointment scheduling, check-ins, and check-outs using booking software.
- Increased membership sign-ups by effectively communicating service benefits and personalized wellness solutions.
- Communicated effectively with staff and nurses regarding scheduling changes.
ATHLETIC DIRECTOR INTERN at WESTERVILLE NORTH HS (2025-08 – 2025-12)
- Supported the Athletic Director in daily operations, gaining hands-on experience.
- Coordinated game schedules, improving organization and communication for athletic events.
- Set up and clean up stadiums for game days.
