Kishma Adams

Hard-working environmental services professional with two years’ experience in a healthcare setting. Keen attention to detail and instructions. Strong and reliable team player. A people-person who loves working with people of all age groups and backgrounds. Empathetic and attentive customer service skills.

ENVIRONMENTAL SERVICE AREA CLEANER - Cleveland Clinic- Main Campus

(2020-12)

• Responsible for maintaining clean discharge rooms, bathrooms, breakrooms, lounges, and locker rooms
• Perform waste management services throughout intensive care unit
• Clean and sanitize the hospital cafeteria furnishings, fixtures, and floor using professional cleaning equipment
• Transport beds to discharge after sanitizing and remove inoperable beds from rooms
• Lift heavy oxygen tanks and transport to a different location of the hospital.

TEAM LEAD CLEANING ASSOCIATE - Panera Bread- Cleveland Clinic

(2020-03 - 2020-12)

• Maintained cleaning and sanitizing of dining area
• Responsible for cleaning, mopping, and vacuuming manager’s office
• Performed waste management services in store and café
• Responsible for refilling craft beverages and washing dishes
• Transported customers who were in wheelchair to tables
• And transported them to front entrance of hospital as needed

Volunteer - Playhouse Square - Cleveland, Ohio

(2022-07)

• Ensuring an unforgettable experience by greeting, guiding, escorting, and educating theatre visitors
• Providing a memorable customer service experience to ensure visitor enjoyment and repeat visits

ASSOCIATE OF ARTS - Applied Science - Cuyahoga Community College (2017 - 2019)