Komal Rizvi

Conduct student intake and eligibility assessments to determine program suitability. Guide applicants through institutional processes ensuring accurate documentation and compliance. Maintain detailed and confidential records in internal systems.

Admissions Advisor at Sundance College (2023-12 – Present)

• Conduct student intake and eligibility assessments to determine program suitability.
• Guide applicants through institutional processes ensuring accurate documentation and compliance.
• Maintain detailed and confidential records in internal systems.
• Support students and families by explaining policies, procedures, and timelines.
• Manage high volumes of inquiries with organization and professionalism

Operations & Client Services Supervisor/Manager at Golds Gym (2022-12 – 2023-12)

• Coordinated administrative workflows including scheduling and reporting.
• Addressed client concerns using de-escalation and resolution strategies.
• Maintained service records and internal communications.
• Monitored performance metrics to support service quality.
• Assisted with staff onboarding and policy adherence.

Client Services Coordinator at GYMVMT Calgary Place (2022-04 – 2022-12)

• Provided client intake, scheduling, and service coordination.
• Completed data entry and maintained internal records.
• Supported events and organizational initiatives.
• Managed multiple priorities while maintaining accuracy

Client Relations Consultant at The Acquisition Group (2021-10 – 2022-04)

• Conducted structured client consultations to assess eligibility and needs.
• Maintained documentation and follow-up records.
• Supported onboarding and training of new team members.
• Applied professional communication and compliance awareness

IT & Operations Intern at Cyber Tech & Risk Company (2020-01 – 2021-01)

• Maintained system documentation and administrative records related to network assets
• Assisted with operational coordination and internal reporting
• Supported compliance-related tasks and risk documentation
• Provided administrative support for events and internal initiatives

Diploma in Administrative Information Management – Southern Alberta Institute of Technology (SAIT)