Customer Service Professional
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I am a highly motivated and organized professional. I have proven success in project management with extensive experience, and have worked in customer service for a total of 25 years. I am efficient in quality improvement, problem solving and critical thinking. A Strong communicator with the ability to lead teams, build consensus and provide positive solutions. I am also a team player with a proven history for multi-tasking, prioritizing workloads and reaching corporate objectives.
Bronco Motors Dec. 2021 - Aug. 2022. Parts and Service Consultant
Oct. 2018 - Dec. 2021 Shipping/Receiving Manager
Going Green Cleaning Jul. 2017 - Apr. 2018 Owner
National Medical Solutions Feb. 2016 - Jun. 2017 Billing Specialist
Saint Alphonsus Health System Mar. 2013 – Jan. 2016. ICD-10 Coordinator (International Classification of Diseases version 10)
Micron Technology, Nampa, ID Feb. 2012 - Nov. 2012 Process Associate Technician (2012)
Boise State University, Boise, ID Jun. 2009 - Dec. 2011. Student
Micron Technology, Boise, ID July 1989 - May. 2009. Lead Senior Technician, Yield Analysis (2001-2003). Process Integration Senior Technician (2003-2005) Process Integration Associate Engineer (2005 - 2009)
BS Health Informatics and Information Management GPA: 3.56
Boise State University, Boise, ID
