Kotiona Maxwell

Manage accounts receivable transactions, including invoice processing, payment application, and account maintenance to support accurate customer balances. Monitor outstanding receivables and follow up on aging balances while communicating with clients and internal teams to resolve payment discrepancies. Perform account reconciliations, research unapplied or short payments, and maintain accurate supporting documentation.

Accounts Receivable Specialist at Chatham Financial (2026-06 – Present)

• Manage accounts receivable transactions, including invoice processing, payment application, and account maintenance to support accurate customer balances.
• Monitor outstanding receivables and follow up on aging balances while communicating with clients and internal teams to resolve payment discrepancies.
• Perform account reconciliations, research unapplied or short payments, and maintain accurate supporting documentation.
• Assist with month-end accounts receivable activities and reporting while maintaining confidentiality and strong attention to detail.

Jr. Accountant at Horizon House, Inc. (2026-02 – 2026-06)

• Process accounts payable and accounts receivable transactions while maintaining accurate financial records and supporting timely month-end close activities.
• Perform account reconciliations, review supporting documentation, and help identify discrepancies to improve accuracy and strengthen internal controls.
• Assist with preparing journal entries, updating general ledger accounts, and ensuring financial data is recorded in accordance with company policies and procedures.
• Support audit readiness by organizing financial records, maintaining documentation, and assisting with requests for reports and account details.
• Monitor invoices, payments, and outstanding balances while communicating with internal departments to resolve billing or payment issues efficiently.
• Handle sensitive financial information with confidentiality and professionalism while supporting the daily operations of the accounting department.

Court Officer at Delaware County Courthouse (2025-11 – 2026-02)

• Provide courtroom security by monitoring proceedings, controlling access, and ensuring the safety of judges, attorneys, staff, and the public.
• Enforce courtroom rules, maintain order during hearings, and support efficient case flow and docket management.
• Escort defendants, witnesses, and jurors as needed while upholding all legal and procedural requirements.
• Prepare incident reports, document courtroom activity, and safeguard confidential court records following state and county policies.
• Coordinate with judges, clerks, law enforcement, and legal personnel to facilitate smooth daily operations.

Bank Teller at Stepping Stones Credit Union (2024-02 – 2025-11)

• Process customer deposits, withdrawals, transfers, and other banking transactions accurately while following established procedures and controls.
• Balance cash drawer and verify daily transactions to maintain accurate cash records and identify discrepancies promptly.
• Assist customers with account questions, routine banking needs, and service requests while providing professional customer service.
• Follow bank security, confidentiality, and compliance procedures when handling customer information and financial transactions.

Co-Owner/Financial Operations Manager at Healing Hearts Homecare Agency (2019-06 – Present)

• Direct all financial operations, including budgeting, cash‑flow management, forecasting, and invoice processing for agency services.
• Maintain accurate general ledger activity, reconcile accounts, and monitor financial performance to support strategic decision‑making.
• Implement and enforce internal controls to ensure compliance with state home‑care regulations, billing requirements, and audit standards.
• Oversee vendor management, payment schedules, and contract documentation to support smooth day‑to‑day operations.
• Coordinate with clinical, administrative, and scheduling teams to align financial processes with service delivery and staffing needs.
• Prepare financial reports for ownership review and support long‑term planning, cost management, and operational efficiency.

Supplemental Healthcare Worker at Delaware County Intermediate Unit (2023-04 – 2024-02)

• Delivered flexible staffing support across hospitals, clinics, and long‑term care facilities to maintain continuity of patient care during staffing shortages.
• Assisted clinical teams with patient flow, basic care tasks, and administrative needs based on each facility's protocols.
• Adapted quickly to diverse environments, electronic health record systems, and departmental workflows.
• Maintained strict adherence to HIPAA guidelines, infection‑control procedures, and organizational policies.
• Supported nurses, medical assistants, and administrative staff to ensure efficient daily operations and a safe care environment.

Assistant Accountant at Cozy Caregivers Home Care (2021-01 – 2023-04)

• Processed biweekly payroll for a multi‑site staff, ensuring accurate hours, deductions, and compliance with company policies.
• Prepared monthly and quarterly financial statements, supporting management review and regulatory reporting requirements.
• Performed bank, credit card, and general ledger reconciliations to maintain accurate financial records.
• Assisted with accounts payable and accounts receivable processing, including invoice review, payment posting, and aging follow‑up.
• Supported month‑end close activities by preparing journal entries, reviewing account variances, and updating schedules.
• Maintained organized financial documentation and provided supporting materials for internal and external audits.

Manager of Accounting & Overnight Scheduling at AG Solutions Cleaning Company (2016-03 – 2019-08)

• Managed daily financial transactions, including billing, payment posting, expense tracking, and reconciliation of client accounts.
• Oversaw client invoicing processes, ensured accuracy of service charges, and followed up on outstanding balances.
• Coordinated employee scheduling, job assignments, and workload distribution to support efficient service delivery.
• Monitored project timelines, staffing needs, and resource allocation to maintain smooth operations across multiple job sites.
• Maintained organized financial and operational records, supporting internal reviews and management reporting.
• Collaborated with field supervisors, clients, and administrative staff to resolve discrepancies and improve workflow efficiency.

Diploma – Pathways High School (2016)

– American InterContinental University (2026-08)