DATA CENTER TECHNICIAN - FLUIDSTACK - New York, NY
(2024-04)
Environment: Cisco Nexus, Arista Switches, Linux, Windows Server, VMware vSphere, Dell PowerEdge, HPE ProLiant, NVIDIA GPU Servers, AWS, Azure, ServiceNow, Splunk, Python, Bash
- Installed, configured, and deployed 500+ enterprise servers, GPU nodes, network switches, and storage systems across multiple data center environments supporting AI and cloud workloads.
- Performed rack and stack operations for 600+ devices while maintaining 100% compliance with structured cabling, power distribution, and asset management standards.
- Monitored critical infrastructure including servers, network devices, power systems, and environmental controls, contributing to 99.95% service availability.
- Diagnosed and resolved 300+ hardware, operating system, and network incidents annually, reducing average resolution time by 35%.
- Managed fiber optic and copper cabling deployments across 50+ racks, improving network reliability and reducing connectivity-related incidents by 20%.
- Executed firmware upgrades, server imaging, hardware replacements, and preventive maintenance activities for 1,000+ infrastructure assets.
- Supported deployment of high-density GPU clusters used for AI and machine learning workloads, accelerating infrastructure readiness by 30%.
- Partnered with network engineers, cloud teams, and systems administrators on data center expansion initiatives that increased compute capacity by 25%.
- Maintained accurate inventory, asset tracking, and change management records for over $2M worth of infrastructure equipment while achieving zero audit findings.
NETWORK ENGINEER TRAINEE - BHARTI AIRTEL - India
(2020-08 - 2022-06)
Environment: Cisco Routers, Cisco Switches, TCP/IP, VLANs, OSPF, BGP, DNS, DHCP, VPN, SolarWinds, Wireshark, Linux, Windows Server, Active Directory, Firewall Administration, ServiceNow
- Configured and supported 200+ routing and switching devices across enterprise and telecommunications environments, contributing to stable network operations.
- Assisted in maintaining network infrastructure supporting 50,000+ users while helping achieve 99.9% network uptime.
- Monitored network performance using SolarWinds and Wireshark, proactively identifying and resolving connectivity issues that reduced recurring incidents by 20%.
- Supported troubleshooting of LAN, WAN, VPN, DNS, and DHCP issues, successfully resolving over 150 network tickets within SLA targets.
- Assisted with firewall administration, access control implementation, and network security validation activities, strengthening compliance and reducing security risks.
- Participated in network upgrade and migration projects affecting 100+ sites, ensuring minimal disruption to business operations.
- Conducted network health checks, performance analysis, and capacity assessments that improved bandwidth utilization by 15%.
- Created and maintained technical documentation, network diagrams, and operational procedures that reduced troubleshooting time by 25% and improved knowledge sharing across teams.
