Kristin Roberts

Dependable professional successful at managing multiple tasks with enthusiasm and precision; team-player possessing a willingness to take on added responsibilities to meet goals. Eager to contribute to company success through hard work and exceptional organization. Motivated to learn, grow and excel.

January 2023 - Present

Dispatcher • Health Fleet Ambulance • Philadelphia, PA

• Answered multiple phone lines in a calm and composed manner
• Quickly and accurately entered information into CAD system(s) database to create "trips" for scheduling EMS runs
• Interfaced with a variety of healthcare facilitators from all departments within diverse medical institutions in response to requests for service/transport
• Demonstrated willingness to help wherever needed
• Built relationships through courtesy with clients, customers and co-workers

October 2017 – January 2022

Public Records Researcher • Vertical Screen • Warminster, PA

• Maintained 100% accuracy for large volume record reporting
• Conducted criminal records research using various online public access terminals and database platforms such as PACER
• Applied Federal and State regulations or restrictions to summarized research results in order to maintain compliance (FCRA)
• Interpreted court dockets, documents and statutes
• Contacted court clerks, district attorneys, correctional facilitators and/or probation/parole officers to obtain missing information or for further verification

November 2016 – May 2018

Dispatcher • Citadel Security Systems • Holland, PA

• Responded to incoming emergency alarm signals such as fires, medical emergencies and potential burglaries
• Monitored surveillance equipment or alarm systems to detect intruders or other events that require action
• Documented in great detail all events including resolution; notified appropriate parties

Diploma: Neshaminy HighSchool; EMT certification (expired): Tr i-Hampton Rescue Squad; Project Management Certified (current): Princeton University