Vivian Salie

Dependable, people-oriented professional with resort hospitality experience at Yellowstone National Park, where I was promoted to room inspector for a 150-room lodge and coordinated a team of up to ten housekeepers. FCC-licensed amateur radio operator, comfortable with two-way radio communication, and trained in the Incident Command System (ICS) and NIMS through 12 FEMA Emergency Management Institute courses, plus 40 hours of logistics and supply chain coursework. Years of customer-facing experience in busy, fast-paced settings, including leading weekend store operations at Boots Opticians and advising clients at Colonial Life.

Multi-tasks well, solves problems with minimal guidance, keeps accurate records, and communicates clearly and courteously in person and in writing. CPR/AED/First Aid certified. MA and BA in International Relations.

Administrative Project Manager & Researcher at PSJ UK (2025 – Present)

• Monitor crisis indicators and collaborate across teams, relaying timely information to support advocacy and programme planning.
• Research socio-economic and humanitarian issues affecting Nigeria, contributing to strategic decision-making alongside the CEO and Administrative Task Forces.
• Lead research on the malnutrition crisis in Northern Nigeria, evaluating data, humanitarian responses, and policy frameworks to shape PSJ UK's interventions and advocacy priorities.
• Represented Lord Alton of Liverpool with the PSJ UK CEO at the Nigeria All-Party Parliamentary Group (APPG) meeting at the UK Parliament (October 2025), advocating for UK Government prioritisation of the malnutrition crisis affecting 2.5 million children.
• Engage humanitarian leaders and parliamentarians on creative funding mechanisms and key questions for the UK Government's forthcoming delegation to Nigeria.
• Wrote and published an op-ed for PSJ UK; produce research briefs and strategic reports on economic instability and political developments affecting vulnerable communities.

Benefits Counselor at Colonial Life (2026 – Present)

• Answer client questions and explain coverage options clearly, courteously, and professionally.
• Coordinate enrollments and maintain accurate, compliant records under NJ and PA insurance licensing and state requirements.
• Advise businesses and employees on voluntary life, health, and accident coverage, helping people prepare financially for illness, injury, and other unexpected events, and help them update policies as circumstances change.
• Develop new business through client outreach, relationship building, and benefits presentations, demonstrating professionalism, leadership, and attention to detail.

Optical Consultant at Boots Opticians (2023 – 2026)

• Oversaw weekend store operations in a busy environment, leading staff, delegating responsibilities, and training team members to keep the store running efficiently.
• Assisted customers in selecting eyewear, lenses, and upgrades suited to their needs and budgets, maintaining high service standards and contributing to store sales targets.
• In charge of NHS paperwork for the office: processed approximately 200 NHS vouchers supporting low-income, disabled, child, elderly, and other vulnerable patients, and processed acute emergency forms so urgent care was covered by the government.
• Handled confidential patient records and supported prescription processing, working accurately within regulatory requirements; supported staff development.
• Worked in this role to support myself financially through my master's degree.

MA Cohort Academic Representative & Peer Mentor at Aberystwyth University (2025 – 2026)

• Represented postgraduate student interests by communicating feedback to academic staff and supporting program improvements.
• Resolved issues between staff and students by restructuring the teaching schedule and staff support for a module, improving the experience for both students and staff while retaining everyone involved.
• Mentored incoming international students, providing guidance on academic, wellbeing, and university-life matters to support their transition and engagement.

Housekeeping Room Inspector at Xanterra Travel Collection (2022 – 2022)

• Promoted from housekeeper to room inspector for the main lodge, supporting and managing a group of up to ten housekeepers across a 150-room lodge.
• Coordinated housekeepers to keep them on task and on pace, so rooms were guest-ready on time.
• Inspected all cleaned rooms to ensure they met company standards and made necessary adjustments to keep rooms guest-ready.
• Took on additional rooms during surplus periods and maintained public areas to standard in a physically demanding resort role.

MA in International Relations – Aberystwyth University (2026-09)

BA in International Relations – Aberystwyth University (2025-07)