Kristy Lauth
Customer Service and Administrative Specialist
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About
Hello, I'm Kristy and I'm looking for a front desk and administrative role. To say I love dogs is an understatement. They have impacted my life in a positive way my whole life. As far as my skill set and qualifications, I'm a great communicator, I have empathy, I have proficiency in all of window 10 capabilities and I'm currently learning windows 365.
I type 45 words per min accurately. I've had many positions that were front of store contact and my employers were very pleased with my performance. I've won multiple awards for customer service type roles.
I will go above and beyond for the company at a whole. I've managed databases, scheduled appointments, and I can handle any administrative tasks that come my way. The best part about hiring me would be my ability to make the customers feel seen and heard.
I'm open to change and growth as well. Please reach out if you are needed someone for this role or any other clerical / administrative work that fits my qualifications
Experience
Personal Care Assistant at Private Employer (2013-06 – 2026-02)
- Assisted clients with daily living activities and transportation
- Coordinated communication with healthcare providers and patient portals
- Maintained detailed documentation and reported health changes
- Performed basic care tasks under supervision
Loaner Car Manager at Mercedes-Benz of North Orlando (2009-09 – 2013-02)
- Managed loaner vehicle program including contracts and inspections
Sales Associate at Ann Taylor (2004-04 – 2009-08)
- Delivered customer-focused service and met daily sales goals
- Trained new employees and supported team performance
- Operated POS systems and handled opening/closing procedures
Administrative Assistant at Mercedes-Benz of North Orlando (2001-11 – 2004-02)
- Managed front desk operations and multi-line phone systems
- Processed transactions and maintained customer records
- Provided administrative support to finance and sales teams
Call Center Customer Agent at Answering Solutions (1992-01 – 2001-02)
- Handled high-volume calls in a 24/7 call center environment
- Coordinated urgent communications for medical and service clients
- Assisted with training, billing, and reporting functions
Education
High School Diploma – Pine Ridge High School
Certified Nursing Assistant / Patient Care Assistant – Daytona State College
Networking & Programming – Florida Technical College
Business Administration Prerequisites – Daytona State College
