Jean-Max Sinal

It is my goal to further my career in a well-rounded, reliable and effective service provider by securing a rewarding position with a successful company.

Rental Sales Associate at Avis Budget Group (2016-12 – 2017-03)

• Prepare and process rental transactions accurately
• Effectively communicate rental agreements to customers
• Respond to all customer inquiries and concerns in a professional and friendly manner
• Successfully promote and sell company products and services
• Meet or exceed sales goals set locally
• Ensure customers understand their rental agreement terms, disclose rates and terms of rentals and get signatures through effective sales techniques to utilize service options

Rental Sales Associate at Hertz Rent A Car (2016-03 – 2016-11)

• Prepare and process rental transactions accurately
• Effectively communicate rental agreements to customers
• Respond to all customer inquiries and concerns in a professional and friendly manner
• Successfully promote and sell company products and services
• Meet or exceed sales goals set locally

Customer Service Representative at Call Center - Customer Service (2014-06 – 2016-02)

• Handled a high volume of inbound and outbound calls to assist customers with account inquiries, billing, and service requests
• Resolved customer issues in a timely and professional manner
• Maintained accurate records of customer interactions in the system
• Provided clear and friendly information to customers via phone, email, and chat
• Met performance goals for call quality, customer satisfaction, and productivity

MBA