Site Operations Supervisor
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Compassionate and organized youth-focused professional with experience supporting children and adolescents in educational, recreational, and ministry environments. Skilled in program coordination, behavior support, volunteer collaboration, and communication with families. Passionate about creating safe, welcoming spaces where students feel encouraged, engaged, and supported. Known for reliability, strong organizational skills, and a servant-hearted approach to leadership.
Site Operations Supervisor at Jurupa Area Recreation & Parks District (2024-09 – Present)
Supervise daily youth programs while ensuring a safe, structured, and engaging environment for participants. Coordinate schedules and activities, maintain attendance records, and communicate consistently with parents regarding program updates and concerns. Support team members in resolving issues and ensure compliance with safety and organizational policies, helping create a positive and well-organized experience for families.
Behavior Technician at Heredia Therapy Group (2023-12 – 2024-08)
Provided one-on-one behavioral support to children in home and school settings. Implemented individualized behavior plans, tracked progress data, and collaborated with families to support developmental growth. Maintained detailed documentation and fostered structured, encouraging environments that promoted positive behavior.
Program Leader at Think Together - CNUSD (2023-04 – 2023-11)
Managed high-volume customer interactions while maintaining professionalism and strong communication. Supported scheduling, team coordination, and issue resolution, ensuring policies were upheld and operations ran smoothly. Exercised sound judgment when addressing escalations and maintained accurate documentation to support organizational standards.
Sales Associate at Old Navy (2022-01 – 2023-03)
Provided friendly and attentive customer service in a fast-paced retail environment. Assisted customers with product selection, maintained organized sales floors, handled transactions accurately, and collaborated with team members to ensure smooth daily operations.
Assistant Store Manager at Barnes & Noble (2021-03 – 2022-01)
Oversaw daily store operations, supporting the store manager in supervising staff, maintaining inventory, and ensuring a positive customer experience. Assisted with scheduling, training, and coaching team members while monitoring performance and compliance with company policies. Handled customer inquiries and resolved issues efficiently, maintained organized sales floors, and supported accurate POS transactions.
Demonstrated reliability, leadership, and strong communication in a fast-paced retail environment.
Volunteer – Community Outreach & Children's Ministry at Church One
Bachelor of Arts in Child & Adolescent Development – Southern New Hampshire University (2028-06)
