Kyah Owens

Computer Information Systems graduate with hands-on experience designing and deploying business applications, workflow automations, and data solutions. Skilled at partnering with executive leadership to translate operational needs into practical technology that improves efficiency, visibility, and decision-making.

IT Operations Intern - Greystar - Louisville, KY

(2026-05 - 2026-08)

• Partnered directly with executive leadership and regional managers to identify operational challenges, gather requirements, and translate business needs into technology solutions.
• Designed an Executive Operations Assistant that organized action items from Teams, Outlook, and calendar activity while delivering scheduled reminders and daily briefings.
• Completed additional operational technology initiatives involving the Property Operations Lifecycle Tracker, incident-report automation, device inventory, iPhone restriction configuration, and a Microsoft Copilot demonstration.
• Presented project progress and final solutions to upper management, incorporating stakeholder feedback into application, workflow, and reporting improvements.

Senior Resident Assistant - University of Louisville - Louisville, KY

(2024)

• Manage daily operations and community development for a 400+ resident hall while maintaining accurate incident, access, and resident records.
• Mentor junior Resident Assistants, coordinate team operations, and communicate resident and facility concerns to university leadership.
• Plan and execute 4+ resident programs per semester, managing budgets, logistics, and policy compliance.

M.S. - Business Analytics; Focus: Artificial Intelligence - University of Louisville

B.S.B.A. - Computer Information Systems; Dual Concentrations: Cybersecurity and Business Process Management - University of Louisville (2026-07)