Kyla Jones

Detail-oriented and organized administrative professional with strong communication, customer service, and multitasking skills. Experienced in managing schedules, assisting clients, maintaining records, and supporting daily operations in fast-paced environments. Reliable, efficient, and committed to providing excellent office support.

Administrative Assistant (Circulation Desk) - Krauskauff Library - Doylestown, PA

(2023-08)

• Assisted students and staff with inquiries, check-ins, and resource management
• Maintained organized records and ensured accurate tracking of materials
• Managed front desk operations, including answering questions and directing visitors
• Handled multiple tasks efficiently in a fast-paced environment

Customer Service Associate - Chick-fil-A - Chambersburg, PA

(2021-01 - 2023-03)

• Provided high-level customer service in a busy, team-oriented environment
• Managed orders, maintained cleanliness, and ensured smooth daily operations
• Developed strong communication, teamwork, and time management skills

Instructor / Program Coordinator - Saddlebrook Equestrian Center - Schwenksville, PA

(2024-08)

• Scheduled lessons and coordinated client appointments
• Communicated with clients regarding scheduling, services, and expectations
• Maintained records of lessons and client progress
• Demonstrated leadership, organization, and instructional skills

Bachelor of Science (B.S.) - Business Specialization - Delaware Valley University (2022-08)