Customer Service Representative - PayMore Electronics - Gastonia, NC
(2024-08)
- Handled high-stress situations and resolved disputes with professionalism and empathy.
- Increased customer satisfaction through personalized support and effective issue resolution.
- Promoted products and services, contributing to overall sales growth.
- Collaborated with team members to streamline customer service processes.
Hotel Maintenance Engineer - Hilton - Charlotte, NC
(2022-01 - 2024-08)
- Conducted regular safety audits and ensured OSHA compliance.
- Coordinated with hotel departments for efficient repair scheduling.
- Maintained tools and an organized workshop for optimal task execution.
- Supported front desk and housekeeping teams to ensure high-quality guest experiences.
Warehouse/Assembly Worker - Bosch Inc. - Lincolnton, NC
(2021-06 - 2021-12)
- Verified incoming/outgoing shipments and maintained accurate inventory records.
- Performed equipment checks and basic maintenance for warehouse machinery.
- Ensured efficient packing and order fulfillment based on customer requirements.
Welder Helper - Gastonia Iron Works - Belmont, NC
(2018-07 - 2020-12)
- Supported welders by preparing materials and setting up equipment.
- Maintained a clean, organized workspace and managed supply inventory.
- Developed familiarity with metal types and welding techniques.
Farm Hand - Helfin Fencing Co. - Chinook, MN
(2016-07 - 2018-05)
- Operated and maintained farm equipment and fencing systems.
- Monitored livestock and ensured proper care, feeding, and shelter maintenance.
- Assisted with pest control and property upkeep.
Plumber Helper - Hi Tech Plumbing - Gastonia, NC
(2015-05 - 2016-05)
- Installed and tested residential piping systems and fixtures.
- Used various hand/power tools to assist lead plumbers.
- Provided excellent customer service during home visits.
