Kylie Slavek

Results-oriented professional with experience in mental health industy, customer service, administrative operations, program coordination, and program design and development. Experienced in streamlining administrative workflows, optimizing scheduling and communication, managing documentation, and ensuring compliance with policies and regulatory standards. Adept at managing high-volume caseloads, coordinating multi-stakeholder initiatives, delivering impactful training, and program facilitation.

Licensed as a therapist, skilled in needs assessment and solution focused- customer support, facilitating group and individual learning, and empowering growth and measurable client outcomes. Proven ability to build trust-based relationships, and drive operational efficiency across diverse organizational settings. Seeking opportunities to leverage solution focused customer service and administrative skills in a non-therapeutic setting.

Therapist, LPC at NOCD (2026-01 – Present)

Provide compassionate, evidence-based telehealth psychotherapy, including Exposure and Response Prevention (ERP) and Cognitive Behavioral Therapy (CBT), for individuals with OCD, anxiety, and related disorders. Conduct thorough assessments, develop individualized treatment plans, and maintain meticulous clinical documentation while demonstrating strong clinical judgment and attention to detail. Effectively manage a diverse caseload through exceptional organization, adaptability, and time-management skills.

Collaborate closely with multidisciplinary providers to coordinate care, foster positive therapeutic outcomes, and deliver high-quality, client-centered treatment.

• Participated in advanced clinical training, consultation, and professional development focused on specializing in OCD and anxiety-related disorders.
• Utilized telehealth technology to expand access to specialized mental health services and reduce barriers to evidence-based treatment.
• Completed timely and accurate clinical documentation, treatment plans, progress notes, and assessments in compliance with regulatory and organizational standards.
• Collaborate with multidisciplinary teams, including therapists, psychiatrists, and other healthcare professionals, to coordinate care and support treatment outcomes.

Program Development and Implementation Coordinator, LPC at Jefferson Center for Mental Health (2024-01 – 2026-01)

Designed, developed, and implemented a pilot psychoeducational employee support program serving multiple stakeholders by creating a program roadmap, establishing facilitation workflows, and developing evidence-based curriculum to strengthen coping skills, foster peer connection, and promote employee well-being. Coordinated and facilitated wellness classes and psychoeducational support groups focused on workplace-related trauma, resilience building, and stress management while supporting consistent program delivery and stakeholder communication. Monitored participant progress toward established goals, refined workflows, and contributed to continuous program improvement.

• Partnered with organizations to expand access to preventative mental health and wellness resources, supporting employee engagement and organizational well-being initiatives.
• Designed, developed, and delivered interactive wellness and mental health training programs tailored to organizational objectives, workforce demographics, and adult learning principles.
• Created comprehensive learning materials, including facilitator guides, and participant workbooks, to reinforce learning and promote sustained application
• Presented a 3-hour conference workshop translating complex psychological concepts into engaging practical strategies for professional audiences

Therapist, LPC at Jefferson Center for Mental Health (2021-01 – 2024-01)

Delivered individualized therapy and case management support for adults in outpatient programs on two organizational teams, managing a caseload of 50 to 100 clients. Facilitated one-to-one meetings with clients focused on goal setting, problem solving, and skill development to enhance resilience and overall well-being. Conducted needs assessments, identified risk, and implemented practical strategies, while conducting ongoing evaluations to guide decision-making and achieve outcomes.

Coordinated services from intake through discharge, aligning internal and external resources to remove barriers and support participant success. Maintained accurate documentation in EHR to support reporting, audits, and quality assurance.

• Coordinated services and resources across internal teams and external partners to ensure continuity, alignment, and effective delivery of support programs.
• Managed sensitive information with discretion while ensuring compliance with confidentiality, regulatory, and organizational standards.
• Contributed to a culture of wellness, inclusion, and ethical practice promoting supportive environments by collaborating in meetings, and advocating for participant needs.
• Developed and maintained comprehensive treatment plans and clinical documentation, ensuring accuracy and alignment with regulatory standards

Administrative Assistant at Family Options Counseling (2017-01 – 2020-01)

Provided comprehensive client coordination and administrative operations, acting as a central point of alignment between clinical staff, leadership, external providers, and support services to ensure continuity of care, data integrity, and service excellence. Oversaw documentation control and records management, streamlining paperwork tracking, filing structures, and retrieval processes to support clinical and administrative operations. Coordinated post-session logistics and client support services, including transportation arrangements and follow-up coordination to ensure client safety and continuity.

Maintained and elevated office operations and environment, reinforcing a professional, organized, and client-centered setting aligned with organizational standards and care protocols.

• Optimized front-office and scheduling workflows, managing appointment systems, client flow, and communication protocols to improve operational efficiency and responsiveness.
• Administered and governed client information management systems, ensuring accuracy, confidentiality, regulatory compliance, and secure handling of sensitive records.
• Executed high-volume client intake and service support functions, including call management, client onboarding, check-in procedures, and issue resolution to enhance client experience.

Behavioral Health Clinician, LPCC, CRC at Colorado Coalition for the Homeless

Psychotherapist, LPC-IT, CRC at Hope for a Better Tomorrow

Master of Science (M.S.) in Professional Counseling with Concentration in Clinical Mental Health Counseling & Rehabilitation Counseling – Mount Mary University (2020-05)

Bachelor of Science (B.S.) in Health Science with Minor in Health Care Administration, Certificate: Therapeutic Recreation – University of Wisconsin–Milwaukee (2016-05)