Kylinn Howard

Results-driven security and public safety professional with over five years of progressive leadership experience in healthcare, retail, and high-profile environments. Proven background in security operations, CCTV monitoring, incident response, investigations, emergency preparedness, staff supervision, and safety protocol enforcement. Demonstrated success in crisis management, conflict de-escalation, team development, and maintaining secure environments in high-pressure settings.

Recognized for strong judgment, professionalism, and the ability to lead effectively while fostering safety, accountability, and operational excellence.

Assistant Lead Public Safety Officer - St. Francis Medical Center

(2023-05 - 2026-02)

• Conducted routine patrols and monitored CCTV surveillance systems to ensure the safety and security of patients, staff, visitors, and hospital property.
• Assisted nursing and psychiatric staff with behavioral health interventions, including support during 5150 holds, patient restraints, and medication administration when safety concerns were present.
• Responded to incidents involving high-risk, combative, intoxicated, or emotionally disturbed patients, utilizing de-escalation techniques and coordinated team response.
• Supported morgue and decedent operations, including assistance with body admittance, release, collection, and transportation/removal procedures in accordance with facility policy.
• Intervened in and documented incidents involving trespassing, theft, disorderly conduct, and other unauthorized or illegal activity on hospital grounds.
• Collaborated with psychiatric services, emergency department staff, and clinical teams to maintain a safe environment during patient crises and emergency situations.
• Enforced hospital safety procedures, access control measures, and proactive security practices to deter threats and maintain a secure healthcare setting.
• Provided professional assistance and direction to patients, visitors, and the public regarding hospital safety policies, restricted access areas, and emergency protocols.

Armed Security Lead Officer - 90210 Watches

(2023-01 - 2023-12)

• Directed daily armed security operations within a high-end luxury retail environment, protecting high-value merchandise, personnel, and VIP clientele.
• Established and enforced security procedures, access control practices, and asset protection protocols to reduce risk and maintain operational integrity.
• Assisted leadership with interviewing, screening, and onboarding new security personnel to ensure staffing quality and operational readiness.
• Produced comprehensive incident reports, investigative summaries, and shift documentation to support accountability, trend analysis, and management review.
• Led responses to suspicious activity, theft concerns, and security incidents, coordinating investigative follow-up and immediate protective actions as needed.
• Evaluated security vulnerabilities and recommended procedural and operational improvements to strengthen site coverage and loss prevention efforts.
• Mentored and trained officers on high-value property handling, emergency response, de-escalation, and escalation procedures in a luxury client facing environment.
• Delivered professional security support for VIP members and high-profile clientele, balancing customer service, discretion, and strong protective presence.

Security Manager - Allied Universal (Stonewood Center Mall)

(2021-11 - 2022-12)

• Oversaw daily security operations for a high-traffic retail mall environment, ensuring the safety of patrons, tenants, staff, and property.
• Developed and managed officer schedules, post assignments, and staffing coverage to optimize resource allocation and maintain effective site protection.
• Collaborated with property management to strengthen security strategies, emergency response procedures, and incident handling protocols, improving operational effectiveness.
• Enforced security policies, site procedures, and officer conduct standards to maintain professionalism, accountability, and a secure environment.
• Led officer training in CPR, handcuffing, emergency response, de-escalation, and conflict resolution, improving team readiness and performance.
• Conducted onboarding and ongoing training for security personnel, ensuring preparedness for medical incidents, disturbances, trespassing, theft, and patron-related issues.
• Evaluated existing security measures and implemented improvements to enhance public safety, loss prevention, and overall incident prevention.
• Drove operational initiatives that increased team efficiency, improved response times, and contributed to a reduction in site incidents.

Security Supervisor - Allied Universal (Lakewood Center)

(2020-11 - 2021-11)

• Supervised daily security operations during assigned shifts, ensuring compliance with site procedures, safety protocols, and effective officer performance.
• Trained and mentored new security officers on safety procedures, emergency response, de-escalation, patrol operations, and incident reporting, improving team readiness and consistency.
• Managed shift coverage, officer assignments, and operational deployment to maintain effective site protection and timely incident response.
• Maintained and inspected patrol vehicles and security equipment, ensuring operational reliability and readiness for daily use.
• Collaborated with security management to reinforce expectations, support officer development, and maintain a professional, team-oriented work environment.
• Monitored incidents and reviewed reporting trends to identify recurring risks, contributing to proactive risk mitigation and improved site safety strategies.
• Provided daily coaching and operational oversight to promote a culture of accountability, vigilance, and preparedness across the security team.

High School Diploma - Orthopaedic Hospital Medical Magnet High School (2016-08 - 2020-06)

Bachelor's Degree - Criminal Justice (Administration of Law) - National University (2024-08)

Bachelor of Arts (B.A.) - Business Entertainment - Full Sail University (2026-04)