Kyra Sarette

I'm a detail-oriented, hardworking individual who has grown exponentially in experience over the past nine years in the restaurant industry. Five of those nine years have been spent in management positions learning to be an organized, dependable leader. Throughout my education and career, I’ve collected a variety of skill sets from working in customer service, market research, and graphic design.

Cooper’s Hawk Winery and Restaurant-Fine Dining Server (October 2023-current)

• Provide outstanding customer service/hospitality that exceeds guests’ expectations 
• Extensive product knowledge, Wine bottle service, Private Dining and Large Party service.
• Extensive knowledge on Cooper’s Hawk culture and Wine Club services.
• Educated and invite guests to join Cooper’s Hawk’s Wine Club
• Excellent time management and multitasking abilities. 
• Daily opening - closing duties.

• Prepare items to order per guests’ preference(s) according to the company’s recipes. 
• Extensive product knowledge.
• Daily cleaning and maintenance of the kitchen.
• Excellent time management and multitasking abilities . 
• Daily opening - closing duties.

• Know and be able to inform guests and staff of our quality products and seasonal items with confidence while providing outstanding customer service/hospitality.
• Key holder responsibilities; cash and labor logs, opening and closing the store.
• Assist various managers as necessary in their specialized department. 
• Provide outstanding customer service/hospitality to guests that exceeds their expectations.
• Inform guests of our quality products with confidence.
• Initiating the experience and anticipating the guests’ needs.
• Extensive product and alcohol knowledge.
• Daily cleaning and maintenance.
• Train and inform new employees of the company’s culture, policies and procedures that pertain to daily duties.
• Wine bottle service, Private Dining service, Large Party service . 
• Service experience 3+ years

Chandler-Gilbert Community College-Associate‘s Degree in Biology (May 2018-January 2020)

High School Diploma-Graduated May 2016