Kysha C

Direct operations of a trauma-informed residential stabilization program serving survivors of trafficking and sexual exploitation. Lead multidisciplinary staff through hiring, supervision, training, and performance management to ensure consistent program delivery. Oversee resident admissions, assessments, and stabilization planning to ensure appropriate program placement and individualized care

Emergency Services Program Director at Refuge for Women North Texas (2024-10 – Present)

• Direct operations of a trauma-informed residential stabilization program serving survivors of trafficking and sexual exploitation
• Lead multidisciplinary staff through hiring, supervision, training, and performance management to ensure consistent program delivery
• Oversee resident admissions, assessments, and stabilization planning to ensure appropriate program placement and individualized care
• Manage crisis response, program structure, and daily operations within a high-acuity residential environment
• Monitor program performance through data tracking, reporting, and continuous quality improvement initiatives
• Cultivate partnerships with law enforcement, healthcare providers, shelters, and community agencies to strengthen referral networks
• Ensure program compliance with organizational policies, safety standards, and trauma-informed care best practices

Transitional Living Director at Refuge for Women North Texas (2020-07 – 2024-10)

• Oversees all duties related to running the transitional living home and care program
• Create and maintain a consistent, stable, and safe environment towards growth and independence for clients in transitional care
• Set up and maintain administrative systems necessary to support effective operations
• Assist clients in creating and pursuing goals to improve financial stability, maintain their sobriety, and grow in healthy rhythms of life
• Work with phase 2 Long-term program clients with their reintegration goals
• Assist clients in the process of entering the workforce and schooling

City Director Assistant at Refuge for Women North Texas (2019-02 – 2020-07)

• Donor database management – input and update donor information; compile reports useful for daily and overall operations
• Accounting – completing monthly expense and income reports
• Communications and Social media management – composing newsletters, prayer letters, mass emails and social media post for community engagement
• Assisting with fundraising events

Shift Lead at Refuge for Women North Texas (2018-10 – 2019-02)

• Assisted clients with all of their personal needs
• Transported clients to events and support group meetings
• Upheld policies and procedures for running the program house

Marketing and Events Coordinator at Woman to Woman PRC (2018-02 – 2019-02)

• Organized, managed and executed all events including major fundraising events
• Managed social media platforms
• Managed and updated websites as needed
• Designed marketing materials for events and promotion

Volunteer Coordinator at Woman to Woman PRC (2017-09 – 2018-05)

• Manage volunteer onboarding, orientation, recruitment, training, development, rewards and recognition
• Volunteer database management - Established, designed and launched volunteer database

Counselor at Camp Crestridge (2016-05 – 2017-08)

• Directly responsible for the safety and care of 8-11, 15-17-year-old campers, taught Archery and crafts

Teller at Hudson Valley Federal Credit Union (2017-01 – 2017-05)

• Assisted members with their accounts, Database entry, handled large amounts of cash, selling products/accounts

Temp. Associate at Vassar Bookstore (2016-12 – 2016-12)

• Collecting student rentals, Database entry, prepared online order, stocked and organized merchandise

Project Manager at Veekast (2014-04 – 2016-10)

• Manage the web database and display of digital content on screens, includes fundraising, social media, event and video production. Communicated with clients to meet every need of each event

M.A. in License Professional Counseling – Amberton University (2025-05)

B.S. in Integrative Studies – University of North Texas (2020-12)