Procurement Specialist - Louisiana Department Secretary of State
(2024-11)
- Conduct vendor management activities, including evaluating vendors to ensure compliance with agency, department, and state policies.
- Manage contracts to ensure all terms are met, safeguarding the best interests of the agency and adherence to state policies.
- Prepare procurement documentation, draft scopes of work, review proposals, and develop bidding processes in accordance with procurement code.
- Monitor departmental budgets, analyze costs, and follow established approval processes for expenditures exceeding designated thresholds.
- Maintain comprehensive records of all purchase orders, received goods, and processed invoices to ensure accurate documentation and audit readiness.
- Facilitate effective communication with interagency, departmental, and vendor stakeholders on a daily basis.
- Review and process requisition requests to verify compliance with procurement policies and procedures.
- Create and process purchase orders, including supporting documents and vendor proposals.
- Develop shopping carts for bidding processes in accordance with procurement code requirements.
- Process vehicle orders through the procurement cycle, ensuring compliance with procurement laws and state statutes.
- Handle deficiency complaints through the Office of State Procurement, ensuring timely resolution.
- Utilize P-Card for procurement transactions, ensuring adherence to procurement codes and policies, and maintaining all required documentation.
- Facilitate the processing of professional service contracts, ensuring compliance with applicable regulations and policies.
Procurement Analyst 2 - Louisiana Correctional Institute for Women
(2024-06 - 2024-11)
- Reviews and process 20-25 RFPs weekly to be processed for ordering goods and/or services.
- Create, process and submit bids and purchase orders using the LaGov SRM system.
- Receives goods and/or services using LaGov Core component ECC and process invoices for payment providing material document number and purchase order.
- Performed procurement year end close out to include contract renewals, verifying final invoices are paid, creating change order and review encumbrance report to determine budget lines to be liquidated and using Low dollar Purchase Orders. Processed shopping carts for renewals.
- Create Shopping carts for good/services needed for the agency, maintain workflow process and follow up to ensure the timely and accurate outcome.
- Processes direct material orders for all inventory items to include warehouse and kitchen orders.
- Purchase/inventory cardholder for the agency, responsible for the purchases of all approved requisitions in accordance with State and internal policies.
- Ensures all monthly and weekly invoices are processed in a timely manner to maintain the contracted services for the agency. Communicate with vendors for any issues or order status.
- Utilized eCats to search vendor's information and contract details.
Procurement Program Administrator - Louisiana Department of Corrections
(2023-08 - 2024-04)
- Reviews and monitors over 20,000 transactions ensuring compliance with applicable procurement laws, rules, regulations, policy and procedures.
- Provides functional supervision to Procurement Card Program participants. Interprets and ensures that all agency personnel and contractors understand, and comply with applicable procurement laws, rules, regulations, policy and procedures.
- Conducts periodical audit of procurement card purchase and contract records to ensure compliance with all applicable law, rules, and regulations.
- Researches, prepares, recommends, and submits exception requests to DOA, OST, and OSP.
- Ensures the timely completion of each unit's close out process consisting of approximately 1 million averages monthly spend. Performs monthly certification of required reports by validating documentation for approximately 1700 transactions monthly.
- Recommends improvements to resolve issues found with the P-card program and works with DOC Administration in the absence of Management/Leadership. This requires advanced knowledge of Federal and State Laws, Office of State Purchasing/Contracts regulations as well as FEMA federal regulations.
- Maintains P-card Program and Program Participant's records for documentation purposes, retention of data ensuring all account information is secure and preserved as mandated by DPS&C policy and procedures, IAD and LLA requirements.
- Acts as subject matter expert for property programs (Property Risk Management, Property control, fleet management), meets with department management and staff in the absence of management/leadership.
- Continuously works with facilities to achieve compliance with current Federal and State Laws, Louisiana State Procurement Code, Office of State Purchasing/Contracts regulations, Louisiana Property Assistance Administration policy and procedure related to fleet and property purchases, recording of inventory, and certification of annual inventory.
Portfolio Community Manager - FirstService Residential, Nevada - Nevada
(2021-10 - 2023-06)
- Provide management to 2300+ units and leadership to assigned properties.
- Collaborate with Regional Director to develop goals and policies to ensure the needs of the property, company and community are consistently met.
- Partner with Board of Directors, and internal departments to develop and lead the introduction and integration of new programs, services, and initiatives.
- Act as liaison to ensure quality service is delivered, that Board expectations are met, and to assist in prompt response and resolution to issues.
- Collaborate with vendors, the Board, and Owners to schedule maintenance and repairs, thus preserving the structure's operating conditions.
- Administer budget worth $1.5 M for 3+communities by reviewing financial statements for error and drafting the following year's proposed budget.
- Prepare, maintain, and submit a wide range of reports, contract lists, presentations, documents as required.
- Observe 100% compliance with policies and procedures by participating in license accreditation CE classes.
- Provide input and leadership in planning future growth and changes as the communities mature.
- Organize Annual, Budget, Board, Election and Special meetings of the Association within legal requirements.
Assistant Community Manager - Tuscany Master Association, FirstService
(2019-05 - 2021-10)
- Acts as liaison between residents and management fostering positive relations through open communication between 4000+ residents and management, and routinely deescalating residents' complaint by being respectful and listening.
- Manages rec center and HOA operating procedures, creates schedules ensuring adequate coverage, corrects staffing timesheet for billing, reviews, and codes 100+ invoices for approval to be sent to Board of Directors.
- Oversees full cycle recruiting hiring 9 top talent candidates out of 15+ interviewees and ensuring all new hire verification meets the guidelines of the association and human resources, streamline hiring process.
- Supervises all Homeowners Association projects approved by the Board of Directors including a $1.2M project, creates RFPs and assists with the bidding 2-4 projects quarterly.
- Coordinates and sits in meetings with 7 Board and up to 9 committee members preparing and maintaining agendas and taking minutes ensuring all correspondence is noted down and stored well for future reference.
Administrative Assistant - Prime Community Management, Nevada - Nevada
(2018-04 - 2019-05)
- Validated high levels of customer care answering and responding to 55+ phone calls and emails weekly from homeowners increasing client satisfaction by 60%.
- Assisted Community Manager by creating minutes at board meetings, helping with arc requests, and creating 100 approval/denial letters.
- Communicated with homeowners during weekly inspections and through monthly newsletters and compliance letters ensuring all property was used for residential purposes.
- Requested proposals and contacted 20+ vendors for common area issues ensuring community management received great value at the lowest possible price cutting costs by 30-45%.
- Created and maintained office forms and procedures to assist with administrative tasks such as data entry and filing streamlining operations while occasionally stepping in for community manager to manage Homeowners Association.
Customer Service Associate - FirstService Residential, Nevada - Nevada
(2017-09 - 2018-04)
- Maintained customer satisfaction levels providing friendly, responsive, and accurate information about community.
- Managed confidential information and updated data accessing database of information through Homeowners Association management software.
- Demonstrated property knowledge and exceptional customer care resolving issues within first call and deescalating complaints.
- Provided information regarding payments, account balances, violations, document requests, access to common areas, and emergencies.
