Lam Alex

HR Operation Representative, Power BI & Data

Talent

Los AngelesMember since September 24, 2026

SQLPythonPandasNumPyExcelPlotlyAlteryxPower BIPower QueryPower MBudget forecastingCost analysisFinancial reportingWorkflow automationPerformance monitoringJavaSpring BootReact.jsNode.jsTypeScriptGraphQLDockerKubernetesMicroservices architectureSharePointAzure SQLWorkdayMicrosoft CopilotAgileScrum

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SQLPythonPandasNumPyExcel

About

Developed HR cost tracker and staffing dashboards in Power BI, supporting 2500+ stores and implementing Row-Level-Security (RLS) across 5 hierarchical levels. Delivered actionable workforce, KPI and labor cost insights through interactive data visualizations. Supported leadership decision-making and workforce planning, contributing to the achievement of a 96% staffing fulfillment rate.

Designed and configured Workday reports and automated end-to-end data pipelines using SharePoint, Python, Azure SQL, and Alteryx. Streamlined data integration, extraction, validation, and reporting processes, reducing manual effort by approximately 60% and improving operational efficiency. Built and deployed a Microsoft Copilot Agent to support HR reporting audits and identify data anomalies and compliance risks.

Increased audit workflow efficiency by 70%, enabling faster review cycles and improved reporting accuracy.

Experience

HR Operation Representative, Power BI & Data at Panda Express (2025-11 – Present)

Developed HR cost tracker and staffing dashboards in Power BI, supporting 2500+ stores and implementing Row-Level-Security (RLS) across 5 hierarchical levels. Delivered actionable workforce, KPI and labor cost insights through interactive data visualizations. Supported leadership decision-making and workforce planning, contributing to the achievement of a 96% staffing fulfillment rate.
Designed and configured Workday reports and automated end-to-end data pipelines using SharePoint, Python, Azure SQL, and Alteryx. Streamlined data integration, extraction, validation, and reporting processes, reducing manual effort by approximately 60% and improving operational efficiency.
Built and deployed a Microsoft Copilot Agent to support HR reporting audits and identify data anomalies and compliance risks. Increased audit workflow efficiency by 70%, enabling faster review cycles and improved reporting accuracy.

Programmer at Shoalter Automation Limited (2023-09 – 2024-11)

Developed and maintained microservices for an enterprise e-commerce platform (in:FIVE), leveraging Java, Spring Boot, Kubernetes, React, and TypeScript, with integrated content management capabilities.
Actively participated in an Agile/Scrum development environment, working closely with the scrum master to drive project delivery and quality, effectively managing roadblocks and conflicts.
Developed and maintained microservices and MVC architecture for an enterprise e-commerce platform with CRM capabilities (Java, Spring Boot, Kubernetes, React, TypeScript), contributing to technical solution design and implementation.
Designed and optimized data pipelines for finance and accounting reporting using SQL, and optimize payment process, ensuring data consistency and high reporting accuracy across the platform.
Utilized Jira and Git for meticulous project planning, tracking, and reporting, ensuring the timely completion of key deliverables and supporting effective backlog management.
Integrated front-end applications with GraphQL and RESTful APIs, improving data retrieval efficiency and reducing client-side latency.